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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,077 Reviews

1,077 Reviews of Superstition Springs Lexus - Service Center

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August 23, 2024

Great customer service! The employee I met with was very personable and nice to talk to! I think his name was Chris. More

by ADRIANAGRIZZLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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August 23, 2024

On my previous visits, oil changes were 1-1. 5 hrs. This time it was 3 hrs! Could have been longer if I didn't tell them I had to pick up kids from school. Apparently they don't work during lunch More

by BEGAY2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't see name
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August 22, 2024

Great communication, attention to detail, customer service. Would Higley recommend fur any kind of service More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris on service
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August 21, 2024

Excellent service and a very friendly staff. Jake and Isaiah are very helpful and eager to answer my list of questions. More

by travis.kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Superstition Springs Lexus responded

Hi Travis! Thank you for sharing your positive experience with us. We're thrilled to hear that Jake and Isaiah provided excellent service and answered all your questions. We appreciate your kind words and look forward to serving you again in the future.

August 20, 2024

They are always ready when I bring my vehicle in for service, do a thorough inspection and return the vehicle to me clean. More

by gerryriggs1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department and I can’t remember his name but I rate him excellent.
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Aug 21, 2024 -

Superstition Springs Lexus responded

Hi Gerry, thank you for taking the time to leave such positive feedback! We are thrilled to hear that you had a great experience with our service team. We strive to provide thorough inspections and return your vehicle to you in top condition. We appreciate your business!

August 20, 2024

Phillip has been my advisor for two vehicles now and has provided excellent service throughout my ownership experience spanning almost 10 years. More

by rob T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Zito
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Aug 21, 2024 -

Superstition Springs Lexus responded

Hi Rob, thank you for sharing your positive experience with Phillip as your advisor. We're thrilled to hear that he has consistently provided excellent service to you over the past decade. We appreciate your loyalty and look forward to continuing to assist you with your vehicle needs.

August 19, 2024

Very helpful and willing to help. Really went beyond our expectations and did more than. Was expected. More

by DONMCC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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August 19, 2024

Good people, good experience! They were up front about what needed to be done and explained the cost. More

by stevegaulaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
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August 18, 2024

Overall ok,great communication, grateful that i got shuttled to pick up my vehicle when it was complete got repairs done quickly! More

by Jeremy.rieser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
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August 18, 2024

I am always very pleased with the service I receive from this dealership. Chris is very helpful explaining things I don't understand. More

by Luv2count
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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