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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,079 Reviews

1,079 Reviews of Superstition Springs Lexus - Service Center

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August 07, 2024

Everyone was polite and nice. Enjoyed the loaner so I didn’t have to sit all morning. More

by kellyjo8867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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August 07, 2024

Prompt and thorough. Specific about quotes and whether work needs to be done now or later. Service rep polite and thorough. More

by HAMBLIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your positive experience with us. We're glad to hear that our service rep was able to provide prompt and thorough assistance. We appreciate your feedback and look forward to serving you again in the future.

August 07, 2024

Phil is a great service advisor. I feel very confident bringing my cars into him for service. More

by dbbnj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your positive experience with Phil as your service advisor! We're thrilled to hear that you feel confident bringing your cars to him for service. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future.

August 07, 2024

The dealership has always been clean, accommodating, and timely with my appointments. I appreciate the access to the lounge while waiting and have no complaints. More

by Donnanigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Report | Print
Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your positive experience with us. We are thrilled to hear that you found our dealership clean, accommodating, and timely. It's great to know that you enjoyed our lounge while waiting. We look forward to welcoming you back in the future!

August 07, 2024

Friendly and fast service. Communication with me was outstanding. Didn’t try to over sell me. More

by Jbennett3511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name
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Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our service friendly, fast, and with outstanding communication. We always strive to provide our customers with the best experience possible. Thank you for choosing us!

August 07, 2024

Care is good. Work is always discussed and explained. I am still learning about my car and someone is always ready to clarify what I am asking to know how to do. More

by ANNETTEALENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons, service
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Aug 08, 2024 -

Superstition Springs Lexus responded

Annette, thank you for your positive feedback! We're glad to hear that our team has been helpful in explaining the work being done on your car. Our goal is to provide excellent service and ensure our customers feel informed and satisfied. We appreciate your support!

August 07, 2024

Always a pleasure to go into dealership. .Service is always great, too. They fixed a major problem on my new 2024 Lexus 350 & a car to drive until it was fixed . More

by jmeade4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Superstition Springs Lexus responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you had a great visit to our dealership and that we were able to quickly fix the issue with your Lexus 350. We hope to see you again soon!

August 06, 2024

Everything went smooth as expected, getting a loner vehicle is definitely a plus especially coming from out of town. Very satisfied More

by Bret.koepnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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August 06, 2024

Everyone was very kind attentive and professional. I always enjoy hanging out at Lexus when I get my car serviced. Anyone that has a Lexus is blessed to have such a wonderful dealer to go to. More

by VALEROCYNTHIA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane in the service dept.
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Aug 07, 2024 -

Superstition Springs Lexus responded

We are thrilled to hear about your positive experience! Providing exceptional service is our top priority, and we are so glad to hear that you felt well taken care of during your visit. Thank you for your kind words and for choosing Superstition Springs Lexus for your car service needs!

August 06, 2024

My service adviser was very helpful and informative Car was serviced in timely manner and I was on time for my next appointment More

by KASHMIRSINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Aug 07, 2024 -

Superstition Springs Lexus responded

Hi Kashmir, thank you so much for sharing your positive experience with us! We're thrilled to hear that our service adviser was helpful and informative, and that your car was serviced in a timely manner. We look forward to serving you again at your next appointment!

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