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Superstition Springs Lexus - Service Center
Mesa, AZ
1,062 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,062 Reviews of Superstition Springs Lexus - Service Center
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July 28, 2024
Phil Zeto is always great shop took a long time to complete my service this time. It was a four hour wait. I understand there are always issues that arrive. Shop had my car at 8:00 am finally left d complete my service this time. It was a four hour wait. I understand there are always issues that arrive. Shop had my car at 8:00 am finally left dealership around noon. Took two hours before I was informed if additional service. Overall though Good experience except for the wait time. More
by WARLORDP12187
Verified CustomerEmployees Worked With
Phil Zito
July 28, 2024
Professional, responsive, customer friendly, I appreciated the loaner car so I could take care of other business, and when done they washed my car, appreciated the loaner car so I could take care of other business, and when done they washed my car, More
by Kmeyers1028
Employees Worked With
Al in Service
July 28, 2024
We took our Lexus in for an oil change and it was the biggest ordeal in the world. First, it took a whole 12 minutes to be able to make an appointment. They needed a phone number, email address, home add biggest ordeal in the world. First, it took a whole 12 minutes to be able to make an appointment. They needed a phone number, email address, home address, VIN number, blood type and DNA just to see if there had an open slot for an appointment. Once we set the appointment and finally made it in, it took 25 minutes to check in. AGAIN, we had to give them all the same information we had given them earlier. The oil change took over two hours and then proceeded to give us a list of recommended items to repair/replace that totaled over $8,500. Then they had the audacity to ask us why we had never taken our car in to them. Do my last 134 words explain why? More
by MUNOZ.TOTAL
Employees Worked With
Phil Zito
July 28, 2024
Always have a great experience at Superstition Springs Lexus. Easy to get in for an appointment and the service advisors are friendly and make the process painless. Lexus. Easy to get in for an appointment and the service advisors are friendly and make the process painless. More
by Hp
Employees Worked With
Jake in service
July 27, 2024
Great for the most part. The car washes could be a little better. They're not very thorough. The car washes could be a little better. They're not very thorough. More
by anabel.leon30
Employees Worked With
July 27, 2024
Fast , excellent service. They put up with my OCD. Sad I had to bring my own battery. Lexus battery is the low bid interstate out of Plano Tx. Last century technology in a ca They put up with my OCD. Sad I had to bring my own battery. Lexus battery is the low bid interstate out of Plano Tx. Last century technology in a car that uses electricity like a Las Vegas casino. More
by questinb
Employees Worked With
July 26, 2024
Excellent service. Everyone very professional & courteous. Very detailed explanation of services performed. Not the closest Lexus dealer to me but worth the drive. Everyone very professional & courteous. Very detailed explanation of services performed. Not the closest Lexus dealer to me but worth the drive. More
by vkcgordon
Employees Worked With
Service department. C
