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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,062 Reviews

1,062 Reviews of Superstition Springs Lexus - Service Center

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July 26, 2024

The staff is always so courteous and helpful! I purchased a used car from the dealership and the Service Department always make sure I am treated wonderfully and taken care of. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
July 26, 2024

This dealership is always here to take care of my needs. They are professional and caring. More

by erikakardon76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil - always a great experience.
July 26, 2024

Team lead by Chris went so far above and beyond to get my car in and serviced while I was tied up at work. Thank you for my things as effortless as possible on my part and relieving a major stressor from my More

by AMELIA.CAMPBELL.4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept: Chris
July 26, 2024

They were very efficient and got the work done in a very speedy and timely manner. More

by AZGOLFERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane is my service rep. He is always kind and helpful
July 25, 2024

The guys were super nice and the place was clean. What I didn’t like is that my wipers were fine but mysteriously they found one of them broken and wanted $119 to replace. They also tried telling me More

by STORNIMATHENY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
Aug 05, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your feedback with us. We’re glad to hear you found our team friendly and our facility clean. However, we apologize for any frustration regarding the recommended services. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com at your earliest convenience to discuss this further. We are committed to addressing your concerns and ensuring your satisfaction.

July 25, 2024

Philip was very helpful. Showed me exactly what caused the issue so I could understand. Came in under the estimate. Kept me updated regarding progress on my vehicle More

by jacobson.barnes4jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip zito
July 25, 2024

Phillip has been our advisor for many years with all the Lexus vehicles we have bought. Everything has always been smooth and timely. More

by gcaudron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Phillip Zito always provides the best service, prompt and very responsive. He explains services needed and costs. More

by BILLD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
July 25, 2024

Timely friendly and reliable service. And an awesome car detail! Thank you for the much-needed wash. More

by ShawFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers and service department
July 25, 2024

Took me in same day to get the service I needed. Everyone was wonderful and quick. More

by SKASSMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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