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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,059 Reviews

1,059 Reviews of Superstition Springs Lexus - Service Center

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July 26, 2024

They were very efficient and got the work done in a very speedy and timely manner. More

by AZGOLFERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane is my service rep. He is always kind and helpful
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July 25, 2024

The guys were super nice and the place was clean. What I didn’t like is that my wipers were fine but mysteriously they found one of them broken and wanted $119 to replace. They also tried telling me More

by STORNIMATHENY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen
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Aug 05, 2024 -

Superstition Springs Lexus responded

Thank you for sharing your feedback with us. We’re glad to hear you found our team friendly and our facility clean. However, we apologize for any frustration regarding the recommended services. Please reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com at your earliest convenience to discuss this further. We are committed to addressing your concerns and ensuring your satisfaction.

July 25, 2024

Philip was very helpful. Showed me exactly what caused the issue so I could understand. Came in under the estimate. Kept me updated regarding progress on my vehicle More

by jacobson.barnes4jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip zito
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July 25, 2024

Phillip has been our advisor for many years with all the Lexus vehicles we have bought. Everything has always been smooth and timely. More

by gcaudron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 25, 2024

The dealership has been effective in servicing my vehicles for many years. Follow-up phone calls have been appreciated. More

by Johnhadlockeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zeto … Service DeptZ
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July 25, 2024

Took me in same day to get the service I needed. Everyone was wonderful and quick. More

by SKASSMIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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July 25, 2024

Phillip Zito always provides the best service, prompt and very responsive. He explains services needed and costs. More

by BILLD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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July 25, 2024

Timely friendly and reliable service. And an awesome car detail! Thank you for the much-needed wash. More

by ShawFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers and service department
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July 24, 2024

Quick efficient service-able to get in-out in a short time-need more refreshments though-they were virtually out by 9:30 More

by jpmnd06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember any names
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Jul 30, 2024 -

Superstition Springs Lexus responded

Thank you for your feedback! We're glad to hear that you were able to get in and out quickly. Your input about refreshments is valuable to us, as we strive to provide a comfortable waiting area for our guests.

July 24, 2024

Efficiency, honesty, friendliness. Ease in making an appointment, informed me of progress. Myron was informative, efficient and I enjoyed working with him. More

by johnnypoindexter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
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Jul 30, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experience at Superstition Springs Lexus! Your kind words about our team, especially Myron, are greatly appreciated. We strive to provide efficient, honest, and friendly service, and we're glad we were able to meet your expectations. Thank you for choosing us!

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