Supreme Ford of Slidell

NEVER GO HERE Me and my fiance went to go get a new car, something more reliable than his truck and decided on a Ford fusion. The first time he went he had a coupl Me and my fiance went to go get a new car, something more reliable than his truck and decided on a Ford fusion. The first time he went he had a couple help him. They had a used one we liked and told us they would call as soon as we were approved. NEVER heard for them. Fiance had to call six times before someone answered saying they sold the car. Which was fine since they said they wanted to show us another one that would arrive the next day. Which never did. So we went back and since the couple wasn't there to explain what happened we got some big guy named wade. And he said he found another fusion but they had to go 45 min away to get it. Which was fine since it was about 12. So we left again and they said someone would call when it got there....NEVER CALLED!!! So again Noone would take our calls!! Finally after a day they said the car was also sold! I would never recommend this place to anyone. I would however recommend honda of slidell which is where I got my car. And i had an awesome experience there. More

William is a terrible service rep. My truck needed service and William was the service rep/compulsive liar that I had the unfortunate experience dealing with. Overall, after strong pe My truck needed service and William was the service rep/compulsive liar that I had the unfortunate experience dealing with. Overall, after strong persistence and much aggravation the job finally got done. It only took an extra two trips to the dealership, an extra two or three weeks in the shop, and me having to do half of William's job in contacting ford's parts dealer and relaying information back to ford to get my rental refund back that I never should have been out of pocket for in the first place. Thanks for nothing, Supreme Ford. My new F150 that I will be purchasing will come from another dealership solely based on my experience with William in the service department. I feel sorry for your future service customers/victims. More

I bought a used 2011 Honda and while I was told the car had been in an accident, I was assured that the car is good working condition and had been repaired properly. I bought the car late in the day, so th had been in an accident, I was assured that the car is good working condition and had been repaired properly. I bought the car late in the day, so they would not detail it either. The tires were all at least 6psi low, the transmission fluid was nearly a full quart low, and the oil, which the in-dash oil life indicator said was at 100% was obviously just reset without actually changing the oil, which I had to change because it was black as night. Two days after having the car, the engine light came on, so I bring it to Honda and they tell me that there is 1,500 dollars worth of damage that was never fixed from said accident, which won't be covered by the warranty. Now ford is screening my calls and won't respond to any of my attempts to have them correct the issue. Just feels slimy now. And when I went back to have my detail done, they only washed the outside of the car -- the interior was untouched. I feel taken advantage of would not recommend this dealership to anyone, ever, unless they decide to do the right thing ad take care of this problem. Completely regret going to this dealer... More

The service department SUCKS!!!!! I made an appointment to bring my vehicle in at 7:30. When I called them at 2:30 because I had not heard from them, I was informed that they had to order parts and since to bring my vehicle in at 7:30. When I called them at 2:30 because I had not heard from them, I was informed that they had to order parts and since I had the ESP, I was eligible for a rental. Well, the joke was on me, because of course, they didn't have a rental. Of course he tells me how he can have his tech put my truck back together so I can come get it and bring it back tomorrow. I guess they think no one else has a job. We did not buy from this Ford dealer when we purchased the truck due to the poor attitudes of the sales staff. They have since been bought out so I honestly hoped we had a good Ford dealer in Slidell. I was wrong again. Poor customer service all the way around. I will never use this dealership for sales or service again. Might have to stop buying Ford altogether. More

My unfortunate experience mostly involved Jeff Tyndall, My unfortunate experience mostly involved Jeff Tyndall, who must represent every single negative stereotype of a used-car salesman: he was basi My unfortunate experience mostly involved Jeff Tyndall, who must represent every single negative stereotype of a used-car salesman: he was basically unknowledgeable about the cars he was selling BUT made up "facts" instead of saying "I don't know" about the vehicles, he disagreed with certified internet sources even when looking at the websites, he played up "features" like power locks and windows (like power locks and windows are not on practically every vehicle these days), he pushed hard to have me use the dealer's financing despite not knowing how I was even going to purchase the vehicle, he kept saying, "I know you are an intelligent man," then kept treating me like an idiot, he said virtually anything to get me to purchase the vehicle right then and there WITHOUT commiting any of his verbal promises to writing, and he virtually ignored my wife. The vehicle price (for a just traded-in 2011 Toyota 4Runner) was fair but only when considered from a NATIONAL average and NOT the average for southern Louisiana (which is about 10% lower than the national average). Jeff Tyndall worked hard to get me to pay the maximum I could afford and not the minimum for the vehicle. I can understand that he works for commission, but he repeatedly and disingenuously He even tried to convince me that the ridiculous window etching (which does NOT reduce theft) would be worth paying $500 for (look it up--it actually costs the dealer $20 to do). He didn't even offer me the vehicle history report and made vague references to the dealer's "thorough inspection process." I wondered if he had some miracle ointment to cure me of all my ailments or tell me how I could make tens of thousands of dollars from a tiny one-bedroom apartment infomercial-style. Despite all of that, the vehicle was in good shape with low-ish mileage and I considered purchasing the car, giving the dealer a $500 deposit. The car, which I remind you was a Toyota at a Ford dealer, nearly sold itself. But by the next morning, I discovered that Jeff Tyndall's dismissive, disrespectful attititude toward the customer permeates Supreme Ford. I received a phone call from "Mike" in finances pestering me for information that I had already provided Jeff Tyndall and pressing me to pay immediately for the vehicle...as if my deposit was not a show of good faith. Less than 24 hours after I temporarily had the vehicle, I returned the keys and called the deal off. The dealer's sales manager was quite clear that my deposit was non-refundable, even grinning as he told me. I lost $500, but I could have lost way more by being even more foolish by purchasing a car from them. It is very clear that Supreme Ford of Slidell is interested in supporting their own interests. I cannot give a stronger negative recommendation. More

We have taken our 2011 F150 to this service department more than twice and they are always unable to find the problem. The rear end is still messed up and I still have a knocking in my dash. I will be loo more than twice and they are always unable to find the problem. The rear end is still messed up and I still have a knocking in my dash. I will be looking for another ford service department. No one from service calls to let you know whats going on and they can't seem to fix any problems. I'm pretty sure they will be able to find it once the warranty expires. More

I went to two dealerships prior to visiting this one, both of them play the game I knew I was getting into when purchaseing a new car. When I got to slidell ford the internet man, Mike tooke great care o both of them play the game I knew I was getting into when purchaseing a new car. When I got to slidell ford the internet man, Mike tooke great care of me and my husband. He gave us up front pricing and did not lie to us like the other two(that are in kenner) More

06 truck been in the shop three times for same complaint now in for fourth visit,same problem has been in shop since early july still not fixed no rental offered or given cant even get phone calls from serv now in for fourth visit,same problem has been in shop since early july still not fixed no rental offered or given cant even get phone calls from service dept. call and told a few more days when truck was dropped off intial time frame was 7 to 10 working days we are currently over 40 and still not repaired.THIS TRUCK IS UNDER WARRANTY AND NO ATTEMPT IS BEING MADE TO REPAIR IT !!!! NOT GONNA BUY IT IF I CANT HAVE IT FIXED WHEN IT BREAKS !!!!!! More