Supreme Toyota of Hammond
Hammond, LA
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310 Reviews of Supreme Toyota of Hammond
Mondo and Joey were extremely customer focused. In addition, Paul in parts was very helpful. Nick, the service technician was top-shelf and patient and detailed with the repair. In addition, Paul in parts was very helpful. Nick, the service technician was top-shelf and patient and detailed with the repair. More
I delt with Samantha Michelli and she was wonderful! She was patient and explained everything concerning the vehicle. Even after the purchase there was a scratch on the car and it was fixed right away She was patient and explained everything concerning the vehicle. Even after the purchase there was a scratch on the car and it was fixed right away. I will recommend her to all my friends. PS. The other people on the survey I'm sure are nice but Samantha is the one I delt with. More
I was told there would be follow up from our salesman, and have not heard a word from them. I was tired so I didn't feel like negotiating all the warranties and add ons they slapped on our sticker price. and have not heard a word from them. I was tired so I didn't feel like negotiating all the warranties and add ons they slapped on our sticker price. There was little to no explanation, I saw all the add ons but figured it was Joseph's first sale and I wanted a little extra protection and felt it would be nice to give him a good first sale victory. Nonetheless I wasn't shown any of the add on prices and was just told of its broad coverage, it was like I just needed to accept what was said. My child was slowly getting fussy and we really needed a car so it now feels like leverage was used to get us to pay full price on everything because it was closing time. I wanted to ask about a roof rack when he promised to call and follow up. Everyone's nice to you until the sale is made, then it's a ghost town. I hate feeling this way and will likely follow up myself if I hear nothing within the week. I'm a person who holds people to their words and I was promised follow up. But I guess follow-up is for people who are still thinking about buying a car. Update: I felt this way because people were aggressively in our ears about how bad our deal was and the lack of follow up exacerbated the noise. Joseph did reach out after the review was posted and was earnestly apologetic for his miscommunication. I appreciated his tone and feel great about my purchase again; I have full confidence that he will never forget a follow-up again. I have reviewed everything a bit more extensively and feel confident that this is a dealer I would recommend. I look forward to continually using Supreme Toyota's services before we leave the great state of Louisiana. More
Jeff was a great salesman. He never pressured me and was very helpful. Everyone at Supreme Toyota was very friendly and nice. I LOVE my Grand Highlander!! Thanks Supreme Toyota He never pressured me and was very helpful. Everyone at Supreme Toyota was very friendly and nice. I LOVE my Grand Highlander!! Thanks Supreme Toyota. More
My total experience was great expectedly with the agent Michelle. She was very knowledgeable about the details of the vehicle and suggested that I return if I had any questions later. Michelle. She was very knowledgeable about the details of the vehicle and suggested that I return if I had any questions later. More
Very very nice , very helpful knowledgeable , Walked around looked at SUV’s per for the purchase , explained everything in detail , were not pushy at all …! Curtious Kind Polite n must of all Professio around looked at SUV’s per for the purchase , explained everything in detail , were not pushy at all …! Curtious Kind Polite n must of all Professional ! Would definitely commented - N have already told three people to go to Supreme Toyota in Hammond La., thanks Chad David n DJ ! Liken the new 2024 Toyota RAVv4 More



