Suresky CDJR - Service Center
Goshen, NY
171 Reviews of Suresky CDJR - Service Center
The dealership is professional yet friendly. The service team is efficient and informative regarding work that has been completed. Would recommend this Dealership to others without hesitation. The service team is efficient and informative regarding work that has been completed. Would recommend this Dealership to others without hesitation. More
I brought my new Hyundai Tucson for it’s first scheduled oil change to Surskey last Thursday. Staff were very friendly. A few days later I noticed a puddle of oil under my car. It was leaking oil and when oil change to Surskey last Thursday. Staff were very friendly. A few days later I noticed a puddle of oil under my car. It was leaking oil and when I checked the level it was low. I had to get the car towed back to them. At first the girl told me it was a cracked seal and today when I picked it up she said it was a faulty part. I think it’s really unprofessional to lie to your customers. I will never go back there. More
My previous two visits went well. I worked with service advisor Adam S. on both visits and he was excellent. He called prior to working on my vehicle to understand the work request I worked with service advisor Adam S. on both visits and he was excellent. He called prior to working on my vehicle to understand the work request and explain everything as far as what to expect, my options, and his professional opinion on the best way forward. No pressure whatsoever. I felt he was trying his very best to help. In both visits, the work was completed as expected. No issues… More
Took my truck without an appointment, squeezed it in and gave me the results by the end of the day. Fixed the truck and by the end of the next business day and off I went.. What more could you ask for at a gave me the results by the end of the day. Fixed the truck and by the end of the next business day and off I went.. What more could you ask for at a Dealership in todays world.. The staff was courteous, understanding, and informational... Great experience and I'm a mechanic.. More