Susan Schein Automotive

The team at the dealership always go beyond to help and inform! I would recommend this the dealership and these guys to sale me a car and service one. inform! I would recommend this the dealership and these guys to sale me a car and service one. More

Didn’t really feel that friendly/welcoming Environment. Didn’t really feel that friendly/welcoming Environment. Salesman was attempting to sell vehicle out from under me even after a deal had been agreed Didn’t really feel that friendly/welcoming Environment. Salesman was attempting to sell vehicle out from under me even after a deal had been agreed on and I was on my way to dealership . Very selfish More

They helped us when nobody else would!!! We were able to trade in my daughters car and drive off with one she loves!!! Great, experience!!! Will definitely be back trade in my daughters car and drive off with one she loves!!! Great, experience!!! Will definitely be back More

Everyone was real helpful..Mr Zac and Jason was awesome they got right on it walk me through everything..I will recommend people come shop there. they got right on it walk me through everything..I will recommend people come shop there. More

Awesome good people will buy there again when it’s time for another automobile. The customer service was top notch from top to bottom. Just awesome for another automobile. The customer service was top notch from top to bottom. Just awesome More

They have horrible service I had to get in contact with the manger .Why,because when I first got the car I had issues they didn’t want to fix at alll the manger .Why,because when I first got the car I had issues they didn’t want to fix at alll More

I must say the customer service was pretty good! However, 2 employees were dishonest, but I guess it’s their job. My proposals did not reflect want my payments are and I’m very disappointed. I didn’t want ov 2 employees were dishonest, but I guess it’s their job. My proposals did not reflect want my payments are and I’m very disappointed. I didn’t want over a $450 payment and I was shown on the proposal that my payment would be under $450. When I did my paperwork, I guess I was dumb for not asking questions. When I got in the car I realized that my payments were $541. I was informed that the warranty was included in the proposal, but that was not true. I left the car overnight last night because I was informed that it was going to be buffed and cleaned up. I asked for that yesterday and I put it in writing. I went to pick the car up around 1 today and it wasn’t cleaned up. I was told to bring it back Tuesday because they were busy. So, I guess I’m not a customer now. No floor mat and I was informed that I was going to get some. The second key could not be found. So, I have to purchase one. If it’s not too late can I cancel this contract! The monthly payments are now sitting well with me More

Mr. Robert was very quick to greet us and was tremendously helpful. If it hadn’t been for him I wouldn’t have left with a car. I have nothing but good things to say about Susan Schein. tremendously helpful. If it hadn’t been for him I wouldn’t have left with a car. I have nothing but good things to say about Susan Schein. More

People were nice but they don’t follow up on your request. Dash lights air bag are still on. Warranty should cover it but no request. Dash lights air bag are still on. Warranty should cover it but no More

My husband & I were very pleased how the staff at Susan Schein accepted us as we walked in the door & were both greeted with a kind and courteous manner! We were then lead to the salesman that had helped u Schein accepted us as we walked in the door & were both greeted with a kind and courteous manner! We were then lead to the salesman that had helped us before and Mr. Gary Tatum worked hard with helping us choose a car we had in mind to buy. He treated us like her would a family member & that meant a lot to both me & my husband! Again thank you for allowing us to purchase another car. Blessings to you all at Susan Schein Auto! More