Back

Susan Schein Automotive

Pelham, AL

4.3
789 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

Directions

Filter Reviews By Type

Showing 789 reviews

October 28, 2022

Zach Whittemore made it a quick process on purchasing my son a car at Susan Schein. I was very pleased with his hospitality and professionalism. I highly recommend this dealership and salesman!!! More

by Mrsp36
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bishop, GREG WEBB, ZACH WHITTEMORE
October 26, 2022

I respect the guys in the service dept. Even though they didn’t fix my problem. They recommended I take my truck to a dealer which I did. I will keep using their service dept just because t More

by RICHARDBUNCH55
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Steve in the service dept 10
October 19, 2022

Great customer service! Highly recommend to buy a vehicle here! They’re willing to help . More

by mr.ayala050993
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shane Locke, ZACH WHITTEMORE, STEVEN KAGIA, DEVIN CHAPMAN
October 14, 2022

Lying sales and service sold car full of block seal. Lies lies lies I was warned about these folks and their business practices. More

by DELLANN70
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
David in Sales Jason in Finance , JEREMY BLALOCK, ZACH WHITTEMORE
October 08, 2022

Pretty easy process. I was only able to come to the dealership late and they stayed late to complete the deal More

by katjo1976
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Curtis, GREG WEBB
October 01, 2022

This was the worst experience possible! I have never seen an business so unorganized and unprofessional. I will never return for anything! They had my truck for 4 months. Absolutely horribl More

by Mikejwhitson
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
JD
September 28, 2022

Zac was very courteous, knowledgeable and helpful. He helped me find a great car and a great deal. More

by Jloliver121
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, GREG WEBB, ZACH WHITTEMORE
Sep 29, 2022 -

Jloliver121 responded

Thank you!

September 17, 2022

I haven’t bought a car in years and I was nervous. This was a great experience. Thanks!!!!! More

by jmcdaniel8
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Greg Tatum
September 14, 2022

It was a great experience. Devin was super helpful in helping me get into the car that I liked ! And everyone that was there at the time was super nice as well . More

by daysijimeneZ
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
GREG WEBB, DEVIN CHAPMAN
September 12, 2022

I did a trade in on my car everyone was so nice very professional thanks for putting me in a nice car I love it More

by Finkleyshiniece
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shane Locke AND Curtis parham 111 , GREG WEBB
1
...