
Susan Schein Automotive
Pelham, AL
Filter Reviews by Keyword
By Type
Showing 795 reviews
Great service All the staff were helpful and friendly. Kenya was wonderful and made buying a car very smooth. She got things done quickly and made it fun too! Thank All the staff were helpful and friendly. Kenya was wonderful and made buying a car very smooth. She got things done quickly and made it fun too! Thank you! More
Great service with friendly people! They worked with me on down and monthly payments! Took a little longer than expected to get everything finalized but not a big deal! on down and monthly payments! Took a little longer than expected to get everything finalized but not a big deal! More
My experience has been awesome They helped me in every way that I could think of possible.i would recommend anyone to Susan Schein because of the great service provided. They helped me in every way that I could think of possible.i would recommend anyone to Susan Schein because of the great service provided. More
Had an awesome buying experience. However we were screwed over with the extra bumper to bumper that the general sales manager sold us. After taking our vehicle to get serviced for a leak the warranty special over with the extra bumper to bumper that the general sales manager sold us. After taking our vehicle to get serviced for a leak the warranty specialist, Rayna told us that the warranty was not valid for our situation. Even though we have a 100,000 mile extra bumper to bumper warranty that we’ve paid over $2,000 for. So be VERY careful when dealing with this dealership. If I could give the service department less than 1 start I would.. More

Lexus purchase Super easy to work with. We had a little issue but Henry and David were quick to assist us in making an agreement! Super nice people. Super easy to work with. We had a little issue but Henry and David were quick to assist us in making an agreement! Super nice people. More
GREAT CAR BUYING EXPERIENCE PERIOD! Vince And Delorean are A1 at Susan Schein Vince is one of the most knowledgeable and hard working person's I've met, I will definitely shop with them Vince And Delorean are A1 at Susan Schein Vince is one of the most knowledgeable and hard working person's I've met, I will definitely shop with them again. More
Amazing dealership Amazing Dealership Great place to go buy cars great people great service all around an amazing dealership !!!!!!!😀😀😀😀💪🏼💪🏼💪🏼💪🏼💪🏼👍🏼👍� Amazing Dealership Great place to go buy cars great people great service all around an amazing dealership !!!!!!!😀😀😀😀💪🏼💪🏼💪🏼💪🏼💪🏼👍🏼👍🏼👍🏼👍🏼👍🏼 Go there now u will love that dealership More
Great experience First of all our sales person Delorean was so incredibly patient with us. He really let us do our own thing and wasn’t pushy. very friendly atmosphere First of all our sales person Delorean was so incredibly patient with us. He really let us do our own thing and wasn’t pushy. very friendly atmosphere. We purchased a 2015 Chevy 2500 truck. I think what we paid for it was very fair. They gave us a great deal on our truck that we traded in. Overall it was an easy process just like it should be. I like walking into a dealership and not feeling insulted and talked down to by a salesman. There was none of that here. Brandon the manager was extremely nice and he and Delorean were able to get us a great deal. Over all I would definitely do business here again and I’ve already referred people. My husband is so happy with his new truck. It’s just what we needed to pull our camper with. More
Vicki was fantastic! Vicki was our sales person and she did a wonderful job with helping us find the right vehicle for us. Susan Schein is not like other dealerships. They Vicki was our sales person and she did a wonderful job with helping us find the right vehicle for us. Susan Schein is not like other dealerships. They want you to get the most for your money and help you find the right vehicle for you and your family. I would highly recommend them to a friend and especially Vicki. More
Henry provided excellent service to get me in a sharp 2019 F150 Lariat. I was even able to make some changes to the vehicle, such as change the tires to ones that worked with my needs. He continued to as 2019 F150 Lariat. I was even able to make some changes to the vehicle, such as change the tires to ones that worked with my needs. He continued to assist me with questions days after the sale was completed. Henry was a pleasure to do business with! David fully supported Henry to fill my needs and make the process very simple. There was no “back and forth” negotiating, as a fair price was provided right away. Furthermore, Emily was extremely efficient and pleasant as we took care of some items in the service department. I was pleased with all involved and will look to Susan Schein and this group for future needs. More