Susan Schein Automotive

Car preacher Carl was such a major help. He went above and beyond to help us get a fantastic car. I would 100% recommend Carl when looking for a car here! He was v Carl was such a major help. He went above and beyond to help us get a fantastic car. I would 100% recommend Carl when looking for a car here! He was very personable, funny, and extremely carin and not at all pushy. He was more than just a sales man. He took great care of us and we are so thankful!! He definitely deserves way more than 5 stars!! More

Awesome My second car from there. First car repaired my credit . Second car was outstanding deal. I will definitely recommend your dealership to anyone lookin My second car from there. First car repaired my credit . Second car was outstanding deal. I will definitely recommend your dealership to anyone looking for a great car at a deal. And I will be back for number 3. Thanks Carl Rawls for all your help. More

My truck trade I contacted Carl by phone as I had found a hard to find truck on their internet inventory, I drove two hours and was not disappointed. Carl was super I contacted Carl by phone as I had found a hard to find truck on their internet inventory, I drove two hours and was not disappointed. Carl was super friendly and made me feel welcomed and at home there. He was very attentive to my questions and if he didn’t know the answer he got others on it. We actually had a lot of laughs together- something pretty rare at a car buying excursion.The entire staff just seemed like good folks. In addition to Carl, a special thank you to Daniel in the service department. Great job guys. More

AMAZING Georgina was an amazing sales woman ! She was patient with us and helped us in every way she could ! She got us into the car that we wanted and kept i Georgina was an amazing sales woman ! She was patient with us and helped us in every way she could ! She got us into the car that we wanted and kept it within our budget ! More

Great and not a lot of waiting! Henry Corley went above and beyond to handle our process of buying our van. He worked great and didn’t kill a lot of time. Everyone there was as nice Henry Corley went above and beyond to handle our process of buying our van. He worked great and didn’t kill a lot of time. Everyone there was as nice as could be. We feel we were treated nice and fair. And Susan Schein is a very nice lady. We very happy with our deal. More

Less Pressure, More Satisfaction Great team at Susan Schein! Easy, friendly service. Found the car I needed at the price I could afford. Negotiating was fair, and paperwork was a bre Great team at Susan Schein! Easy, friendly service. Found the car I needed at the price I could afford. Negotiating was fair, and paperwork was a breeze. More

Georgia worked hard for me! Georgia took the time to ensure my needs were met. She was courteous and friendly and went beyond my expectations. She checked every available option Georgia took the time to ensure my needs were met. She was courteous and friendly and went beyond my expectations. She checked every available option that was available to me. I would give her a 10, if I could. More

Best Pre-owned Dealership Ever! Carl Rawls was very concerned about meeting all of our needs in a safe replacement vehicle for my 20 year old son after a total loss accident. He eve Carl Rawls was very concerned about meeting all of our needs in a safe replacement vehicle for my 20 year old son after a total loss accident. He even did a video for my son so he could see the car while at UAB. The 2009 Mazda CX-9 looks brand new inside and out. The owner, Eric, assured me that I would be satisfied and that he wanted to EARN my business. That he did! I will purchase my daughters vehicles from Carl at Susan Schein's Automotive. Simply The Best! More

Great Car Good people. They had the car of my dreams and we worked out the deal without any problems. Went home happy in my Shelby GT 500 with a smile on my face ! They had the car of my dreams and we worked out the deal without any problems. Went home happy in my Shelby GT 500 with a smile on my face ! More

Lied to I was lied to by my salesman Simeon and the sales manager Johnny. This is the 5th car my family has bought from here. They lied about the warranty, li I was lied to by my salesman Simeon and the sales manager Johnny. This is the 5th car my family has bought from here. They lied about the warranty, lied about fixing the things with my truck, lied about getting me a key, now saying I'm the liar. I'll never buy from here again. This is a crooked place. Very very crooked. I have text messages to prove some if the lies. A gentlemans agreement means nothing anymore. Just crooked men. Now Johnny accuses me of slander, which is accusing me of lying. Gone over his head and told him I have proof of his lies, now he wants to help. Funny how that works. Update coming Spoke to someone else. Waiting to hear back from higher manager. The girl that answers the phone is so sweet and understanding. Update. Spoke to another manager, have appointment to get truck looked at for the issues that need to be fixed. Eric seems like a legit guy. We'll see from here. More