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Susan Schein Automotive
Pelham, AL
797 Reviews
Used Cars, Trucks and SUVs, for Sale in Pelham, AL near Birmingham
Let the new Susan Schein Automotive show you how easy it is to buy a quality used car in Pelham. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers.
Our inventory is full of high-quality, low-mileage pre-owned cars. In fact, we have over 150 used vehicles for you to browse and choose from! Located in Pelham AL, we proudly serve Birmingham, Hoover, Calera, and the surrounding areas.
Our friendly and knowledgeable sales staff is here to help you find the car you deserve, priced to fit your budget. Shop our virtual showroom of used cars, trucks and suv's online then stop by for a test drive. View our inventory online at SusanSchein.com
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Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 8:00 AM - 12:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 8:00 AM - 12:00 PM
Saturday Closed
Sunday Closed
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Showing 50 service reviews
September 03, 2025
service department never returns calls or answers the phone. Had my car for one month and never gave me an update about anything. I took it for something and when it was time to test drive it turns out i phone. Had my car for one month and never gave me an update about anything. I took it for something and when it was time to test drive it turns out it wasn't drivable but when I had it it was okay. More
by yaneters.2
Employees Worked With
every one in the service dept
June 10, 2024
They used a low mileage 2024 Blue GMC suv as bait to get me to the lot and when I showed up the next day with a cashiers check for a down payment, they made up some lame story about a technician making a mi me to the lot and when I showed up the next day with a cashiers check for a down payment, they made up some lame story about a technician making a mistake on some routine maintenance.Asked me if maybe there was something else on the lot that I may be interested in. Classic bait and switch. Will never step foot on that lot again. More
by Lbp37
Employees Worked With
Shane Locke
October 26, 2022
I respect the guys in the service dept. Even though they didn’t fix my problem. They recommended I take my truck to a dealer which I did. I will keep using their service dept just because t Even though they didn’t fix my problem. They recommended I take my truck to a dealer which I did. I will keep using their service dept just because they were honest with me. More
by RICHARDBUNCH55
Verified CustomerEmployees Worked With
Steve in the service dept 10
October 01, 2022
This was the worst experience possible! I have never seen an business so unorganized and unprofessional. I will never return for anything! They had my truck for 4 months. Absolutely horribl I have never seen an business so unorganized and unprofessional. I will never return for anything! They had my truck for 4 months. Absolutely horrible! More
by Mikejwhitson
Employees Worked With
JD
August 26, 2022
Kinda disappointed with Service dept. Bought car in 10-21 something pulling battery down couldn’t trace problem. Carlos offered us a deal we couldn’t reject. VERY HAPPY Bought car in 10-21 something pulling battery down couldn’t trace problem. Carlos offered us a deal we couldn’t reject. VERY HAPPY More
by Thelma Woodruff
Employees Worked With
CARLOS LONDONO
August 14, 2022
Great service, they didn’t try to sell me parts I didn’t need. The price was fair. I had an electrical problem, they took the time to diagnose the problem and fix it promptly. need. The price was fair. I had an electrical problem, they took the time to diagnose the problem and fix it promptly. More
by davistr55
Employees Worked With
Service Dept. was outstanding.
August 10, 2022
Great service friendly team. Would suggest a status text notification to let the customer know the status of the repairs. Would suggest a status text notification to let the customer know the status of the repairs. More
by CryptoNupePhD
Employees Worked With
Curtis 5 , David Rivera, JEREMY BLALOCK, GREG WEBB, Shane Locke, ZAC ROGERS, ZACH WHITTEMORE, STEVEN KAGIA, Octavia Twitty, CARLOS LONDONO
