Susquehanna Chrysler Dodge Jeep Ram

Now you see it -- Now you dont ! !! I was searching online for a new Jeep Wrangler or Gladiator and had researched a few of the local Jeep dealerships to also find the best trade in v !! I was searching online for a new Jeep Wrangler or Gladiator and had researched a few of the local Jeep dealerships to also find the best trade in value as well for my trade in. I did find the Jeep Wrangler I was interested in but couldnt negotiate a price with Susquehanna CDJR for my trade but I was able to sell my car elsewhere and decided to purchase the a Wrangler Willys from Susquehanna. I had originally looked at a used Jeep Wrangler at Susquehanna but the bad condition of the wheel and tires made me look at a new one. I had explained to the sales rep Riley that "I dont drive a vehicle that has crappy looking tires or rims". I had chosen a new 2023 Jeep Wrangler Willys 2 door and the day I picked it up there were a few scratches on the hood and Riley took it back to see if they could get them out... I was not taking home a vehicle that had scratches on it... After it came back out after about 30 minutes--- I was making sure that the scratches were gone and Riley and another salesman were wiping down the tires and rims. It was a bright sunny day and although I did inspect the tires and rims to ensure they were not damaged or scratch it wasnt until a little while after I picked up the Jeep that I noticed some strange blue dotted series of numbers on 3 out of the 5 tires (including spare on back). The numbers were dotted and nothing I had ever seen on a tires. (see photos included). These were only noticed after the glossy spray that the dealership used to shine up the tires had worn off and I had not noticed them when I first inspected the Jeep at pick up. I brought the Jeep back to the dealership and Riley happened to be working that day and I brought him outside to show him the imperfections on the tires and asked him what was the numbers on the tire all about. He seemed to not know why there were numbers all along the outside of the tires along with the spare tire having some of the rubber dulled out by what seemed a rubbing or scraping to get some sort of sticker or something peeled off of it but it was also not noticed until the wheel gloss shine was now had disappated. Riley called his floor manager John out to take a look and they brought my Jeep back to see if they could get the blue dotted numbers off my tires. After about an hour Riley brought my Jeep out and stated they did the best they could but they couldnt get all the blue off of one of the tires and that he had no explanation of what the spare damaged was with the rubbed off rubber dulling area. Riley stated to me that he had never seen the blue dotted numbers on tires before and it must be something from FIRESTONE. I was not happy with the outcome as John stated there is nothing else they can do to make me happy and I questioned the fact that someone there who had conditioned the Jeep prior to pick HAD to notice the blue dotted numbers along with the scraped dulling portion on the spare. Riley also told me that John stated he could and would no nothing else as they are tires and there is nothing wrong with them.. He was correct there was nothing wrong with them to drive on but they were not cosmetically perfect and I feel because I am over 65 years old and a woman I was not treated fairly and deserved to have tires in a cosmetically new condition after paying what I did for the Jeep and not hidden by tire shine. While I was waiting now for the almost 2 hours for them to do what they had to I walked outside and looked at the other Jeeps on the lot and surprising to me some of the tires on the Jeep had the same blue dotted numbers on them. I took a few pictures for reference and decided to called Jeep Customer Service and filed a complaint. Long story short -- dealership did a great job masking the tire issues but I am still driving a new Jeep with crappy looking NEW tires due to what I feel was deceptive actions from the staff at the dealership. More