Susquehanna Chrysler Dodge Jeep Ram

Fantastic sales experience. Would recommend this place to anyone. The lack of pressure over a sale is amazing! anyone. The lack of pressure over a sale is amazing! More

They have a 2021 Dode Durango Hellcat listed on Cargurus for $93,185. I called and spoke to a sales rep & he said the price is $101,000 & that I was required to purchase an extended warranty. Bait & swit for $93,185. I called and spoke to a sales rep & he said the price is $101,000 & that I was required to purchase an extended warranty. Bait & switch at its finest ***Buyer Beware**** More

Took my 21 year old daughter in to purchase a car. They let us leave over $115. The little guy with the mustache insulted her by saying he couldn’t make a car fit her budget maybe she should look at a che let us leave over $115. The little guy with the mustache insulted her by saying he couldn’t make a car fit her budget maybe she should look at a cheaper car. Her budget was $8,000 cash and she was looking at a car for $7995. More

Everyone I dealt with was fantastic. Vehicle was better than described. This deal could not have went any smoother. Highly recommended dealer!!! Told them when I was coming and they had everything ready, i than described. This deal could not have went any smoother. Highly recommended dealer!!! Told them when I was coming and they had everything ready, including the paperwork. Thanks for a great experience. More

Been going to Susquehanna Jeep since 2009 and had zero issues when Joe was the service manager. For the last two plus years, the service department has really gone downhill. Every time I would take my J issues when Joe was the service manager. For the last two plus years, the service department has really gone downhill. Every time I would take my Jeep in for something, they would tell me I needed something else. Told me I needed brakes about three weeks after having new brakes put on all the way around; told me I needed a new air filter within a month of putting in a new one; told me I needed two catalytic converters a few months after replacing them and the exhaust; told me I needed a new engine and then two other places including another Jeep dealer said the engine doesn’t need replaced; etc. Took my Jeep to them when I could feel my brakes grinding and asked to have them checked. Within just 15 minutes they said my car was ready....... told me they checked all the brakes and they were fine but that they adjusted my brake pedal. A few hundred miles later I went to Meineke for an oil change. They called me into their shop to show me that my brakes were completely worn down and had damaged my rotors to the point they needed to be replaced. After my husband called Susquehanna and confronted them, they agreed to replace the brakes and rotors for free. Recently I was there again to have them remove and grease my door pins because they were frozen. A few minutes later, they came to the waiting area to tell me it would take at least 4-5 hours at $140/hour to unfreeze the pins because they needed to be “heated” off and then the door hinges and pins would all need to be replaced. I told them not to do it. My husband ordered a little tool he needed to put against the pins as you tap them out. Within 30 minutes, the pins were unfrozen and the doors were off! I have had enough of this dealership and their constant lies.  More

Highly recommended, awesome team of employees. Sales Manager John Radzik & Sales employee Ted Hollenback were both wonderful working through this unusual/trying new care sale. Manager John Radzik & Sales employee Ted Hollenback were both wonderful working through this unusual/trying new care sale. More

Great sales and customer service experience all the way around! Greg Pryzbylkowski was my salesperson and he was professional, knowledgeable, and no pressure. The entire staff was courteous and knowledge around! Greg Pryzbylkowski was my salesperson and he was professional, knowledgeable, and no pressure. The entire staff was courteous and knowledgeable and cared that you were happy with your purchase. I got the vehicle I was looking for at the right price. I would definitely recommend looking at this dealership when looking for your next car. More

I worked with Greg Kohr for a used Jeep Grand Cherokee. He is an awesome salesman and was great to work with, very easy and down to earth to talk to. I got a good price on the Jeep and my asking price on m He is an awesome salesman and was great to work with, very easy and down to earth to talk to. I got a good price on the Jeep and my asking price on my trade. Finance went well but had to say no a bunch of times. Their certified pre owned warranty paid off big time as the whole cooling system had to be replaced. 3500 total but cost me just 100 in deductable. I'll take it! More

We found our GMC Yukon Denali Susquehanna CDJR, and the staff was just incredible. They worked swiftly and very professionally to help us into our dream car. We never felt pressured or rushed to purchase. staff was just incredible. They worked swiftly and very professionally to help us into our dream car. We never felt pressured or rushed to purchase. Thank you so much to Ted, Greg, and Cheyne for their help! The Haddads More

Sold us a broken car that leaked water inside when it rained AND MADE US PAY FOR IT! Said they are not responsible for selling us a broken car basically smfh UNRELIABLE Learn to fix cars adequately befor rained AND MADE US PAY FOR IT! Said they are not responsible for selling us a broken car basically smfh UNRELIABLE Learn to fix cars adequately before charging the customer for it. Made up drive 2 HOURS THREE TIMES to solve a problem that SHOULDVE BEEN FIXED BEFORE SELLING More