Susquehanna Chrysler Dodge Jeep Ram

Tricia went the extra mile to get us what we felt was the best deal possible. She was a pleasure to work with. Our daughter also purchase a car from her a day earlier. She was one of the reasons we picked best deal possible. She was a pleasure to work with. Our daughter also purchase a car from her a day earlier. She was one of the reasons we picked this dealer. More

Excellent experience. Everyone there takes the time to greet and say hello, even if your not working with them directly. This was my second purchase from them this year. I highly recommend Cheyne as he di greet and say hello, even if your not working with them directly. This was my second purchase from them this year. I highly recommend Cheyne as he did a great job explaining the features of the vehicle and helped me set everything up. More

Great customer interaction. Friendly & easy to work with. One of the best sales experiences we have had with the 30+ new vehicle purchases we have made. Highly recommend Cheyne. We just completed th with. One of the best sales experiences we have had with the 30+ new vehicle purchases we have made. Highly recommend Cheyne. We just completed the second family deal with him within 3 months. More

this dealer is a all around nice place. everyone is friendly and the sales manager, salesman, parts technician, and receptionist go here for your new jeep! friendly and the sales manager, salesman, parts technician, and receptionist go here for your new jeep! More

In my 50 + years of buying automobiles I have never met a salesperson more dedicated to making her customers experience enjoyable and informative than Tricia. Susquehanna was not the first Jeep dealer we vis salesperson more dedicated to making her customers experience enjoyable and informative than Tricia. Susquehanna was not the first Jeep dealer we visited for this purchase but we sure are glad we did. Tricia and all the people "behind the scenes" went out of their way to help us. We are now looking forward to getting our Grand Cherokee serviced at Susquehanna. I'm sure that will be a great experience also. More

Tricia Harrison worked endlessly to find a vehicle with the options I wanted. No matter what obstacle we faced while we were negotiating, she was able to present several options to resolve it. The speed the options I wanted. No matter what obstacle we faced while we were negotiating, she was able to present several options to resolve it. The speed with which she responded to email was exceptional as well as her thoroughness. She also allowed me and my wife to take several test drives so that we could feel absolutely positive that we were buying the right Jeep for us. Rick Bair offered fair trade in value on three of our vehicles while we were assessing our options. We also got fair values on Rick's first offer. We didn't need to spend hours negotiating a fair price. It was fair off the bat which made me feel that I was dealing with an honest dealership. I did not have to go through any of the games that I've had to deal with when buying a new car. Everything was upfront and fair. I felt I was dealing with honest people the entire way through the transaction. A little more than a year ago, I was in Susquehanna Dodge looking to buy a new car. I spoke to a very good salesman. He showed me a new car on the lot that had everything I wanted. I was excited and ready to buy. Then I noticed a Susquehanna Dodge front license plate that was drilled in to the front bumper. After seeing that, I completely lost interest in buying from Susquehanna Dodge. It didn't deter me from buying a new Grand Cherokee though. I went up the road to Stetler Dodge in York. They had a similar vehicle but did not have holes in the bumper so I bought my new car there. It is ridiculous to spend $50,000 dollars on a car, which is the price of a luxury car, but have a cheap plastic front license plate drilled in to it like it was from a corner used car lot. The fifty cent front license plate caused me not to buy a $50,000 car from Susquehanna Dodge. If you're going to pay luxury car prices, the car should be treated and handled like a luxury car. The reason I purchased a Jeep from Susquehanna Dodge this time, was because Tricia Harrison promised me from the beginning that she would work to resolve that issue. Then, when we were close to completing the deal, Rick Bair was able to work with Tricia to fix the bumper issue, that issue, believe it or not, is a deal breaker. If you look hard enough, you can definitely find someone who wants to sell you a new car that doesn't insist on advertising on the car after I buy it. Some dealers give you the option. I did not think I would ever buy a car from Susquehanna Dodge but Tricia Harrison worked very hard to resolve every single issue and Rick Bair worked equally as hard with Tricia to resolve the final issues that would have prevented me from buying a car. Everyone I dealt with at Susquehanna Dodge worked hard, were honest, and addressed issues quickly. I would definitely buy from Susquehanna Dodge again on my next purchase. More

Susquehanna dodge has awesome customer service!!!!! really worked with us so we could drive off the lot with a car that we really wanted!!! would highly recommend this dealership. also our sales person really worked with us so we could drive off the lot with a car that we really wanted!!! would highly recommend this dealership. also our sales person Trisha Harrison was great and got the job done!! More

We are very pleased with the service that we received from James Bell. We enjoy our new used car. The service was very good and the service department as well. Would recommend this dealership to others. from James Bell. We enjoy our new used car. The service was very good and the service department as well. Would recommend this dealership to others. More

I cannot say enough about how pleasant Tricia made my experience at Susquehanna Dodge. I did not have a good experience at another Jeep dealership. I left there frustrated and ready to give up. I decided experience at Susquehanna Dodge. I did not have a good experience at another Jeep dealership. I left there frustrated and ready to give up. I decided to research Susquehanna Dodge, and I kept seeing excellent reviews for the dealership. I took specific notice to several positive reviews for Tricia. I decided to give Susquehanna Dodge a try and specifically asked for Tricia. I was not disappointed. Tricia was so kind and attentive to my needs. She listened to everything I said and requested, and she bent over backwards to make sure I got the Jeep Wrangler I specifically wanted. She did not try to push a vehicle on the lot to make a quick sale. Tricia stayed in contact with me throughout the entire process of finding my dream Jeep. What solidified my satisfaction was Tricia told me I would not be able to get my Jeep until Monday. I was disappointed cause I had hoped to have it Saturday afternoon so I would have it for the weekend. Tricia made the trip to the dealership (on her day off) to make sure I had my Jeep for the weekend. This allowed me to show it to my friends and family that same day and allowed me to have fond memories of my first day of driving my new Jeep. Thank you so much, Tricia. You erased all the bad memories of my experience with another Jeep dealer and filled my mind with pleasant memories of my dream Jeep. I will absolutely be requesting you the next time I come to Susquehanna Dodge to make a vehicle purchase. More

Tricia was excellent to work with the entire time. She kept communicating with us throughout the entire dealer locate process which was a relief. She even came in on her day off so we didn't have to wait kept communicating with us throughout the entire dealer locate process which was a relief. She even came in on her day off so we didn't have to wait any longer. We will certainly be back and tell everyone to head to Susquehanna Jeep. More