Howard Leopold provided the worst customer service I've had in years. My wife and I walked out in 15 minutes. I had already test driven an Acura, so instead of selling me, he dove into price negotiation. He acted like I was wasting his time. He had a hard price and would not budge. When I explained it was simply too high, instead of discussing a different package, or different car, he got up and walked out of the office. My wife and I were confused. He didn't say good bye, he didn't shake my hand, he just left. We waited around and he didn't come back. He moved on to another customer! I was FLOORED by his behavior.