
Sutherlin Nissan of Orlando
Orlando, FL
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2,241 Reviews of Sutherlin Nissan of Orlando
Mr. Reed Ocean greet us when we got there and convinced us to purchase a new vehicle. He explained everything to us, so we decided to try. He is very nice! Mr. Enrique was there explaining everything to my us to purchase a new vehicle. He explained everything to us, so we decided to try. He is very nice! Mr. Enrique was there explaining everything to my husband in Spanish-language. We are very happy with the outcome. Great service. Both of them where with us all the way through the process. We want to thank you for making our day. Thanks to our God for all his blessings! We have a new vehicle. Great and exceptional service. More
Overall all experience was not that great. I tried negotiating my price over the phone prior to coming to the dealership, so once I arrived I barely received any attention from my salesman. It I tried negotiating my price over the phone prior to coming to the dealership, so once I arrived I barely received any attention from my salesman. It seemed he was handling multiple sales at once so I waited a good 30-45 minutes, then was taken to finance person to start signing. I didn’t notice the numbers weren’t the same as we discussed prior to me arriving until I got home that night, which was disappointing. In essence I put down more down payment to get my payment down, and the discounts shown in my quote were gone. Also, I spun the wheel after signing but never received the money I won in my spin. The sales manager that helped me move my stuff over to the new car was great though, he spent more time with me showing me the gadgets and setting up my car than the salesman spent with me. Buying a car is never something I look forward to, but this experience was probably my worst. More
Very helpful, Doug and the employees were very empathetic and had great customer service to me. Also, attentive to make sure my car was in good condition for my daughter and I. and had great customer service to me. Also, attentive to make sure my car was in good condition for my daughter and I. More
Travis is always so polite and informative and always takes care of any concerns we have with our car I'm so glad that Travis is our advisor takes care of any concerns we have with our car I'm so glad that Travis is our advisor More