Sutherlin Nissan of Orlando

I am very disappointed with your finance department especially the the person who handled the transaction and Quoted me finance charge of 5.5 % apr . He did not give me any paper work my son was in a h especially the the person who handled the transaction and Quoted me finance charge of 5.5 % apr . He did not give me any paper work my son was in a hurry because he got called into work because one of their employees did not show. He originally quoted me 5.9% and I told him I am not comfortable with that payment he said he will adjusted it and give me new papers to sign in a hurry and quoted me a payment of I think $ 546.00 including all charges and the extended warranty. I also came back the next day to my surprise the interest rate is 5.9% which raises my payment to almost $600.00 . He promised to cancel the extended warranty. But my payment will remain the same for the terms of the loan. Honesty in your organization is not credible. Thanks for your service. More

I really appreciated how they gave me plenty of time to look over the lot before they helped me. It gave me the chance to narrow down the exact car I wanted. I ended up going with the 2024 Nissan Rogue. I look over the lot before they helped me. It gave me the chance to narrow down the exact car I wanted. I ended up going with the 2024 Nissan Rogue. I was very pleased with the customer service! I only have two complaints about my experience. I spun the wheel and won $20 cash and they have not given it to me in person or via mail yet. Still waiting and I bought the car almost two weeks ago. And secondly, the dealership only gave me 2k for incentives with a 19k trade-in and 7k down payment. They didn't even match their online incentive which states 4k online. They could have done better with what they offered given that I am a repeat customer with great credit! Other than that, Jimmy is great! Best sales person I have ever worked with at any dealership. He literally helped me find my dream car! I'd recommend him to anyone. More

The price on parts and service repair are extremely high. We're living in a very difficult time. We're living in a very difficult time. More

The service department was excellent as always. Doug Hollen continues his record of excellent service with me whenever I take my Rogue in for servicing. It is always a pleasure dealing with him and Doug Hollen continues his record of excellent service with me whenever I take my Rogue in for servicing. It is always a pleasure dealing with him and this dealership. More

Guy is amazing to work with! You can tell he really cares for his clients and their vehicles. He's honest, thoughtful and professional in his insights to the care of your vehicl You can tell he really cares for his clients and their vehicles. He's honest, thoughtful and professional in his insights to the care of your vehicle. 5 stars and highly recommend! More

Very courteous, professionalism and reliable. The customer service is the best. The people in sales and financing very detailed oriented and efficient. The customer service is the best. The people in sales and financing very detailed oriented and efficient. More

The experience was great. They got me in on time and the service was quick and efficient. They got me in on time and the service was quick and efficient. More

This dealership was amazing. Eduardo Del Rio did an amazing job taking care of my wife and myself on our new vehicles. I strongly recommend and asking for Mr. Del Rio! Eduardo Del Rio did an amazing job taking care of my wife and myself on our new vehicles. I strongly recommend and asking for Mr. Del Rio! More

Exceptional treatment knowledgeable in everything I asked , very friendly will recommend 1000% keep up the amazing work , very friendly will recommend 1000% keep up the amazing work More

Great attention to detail. Focused on making people comfortable. Interesting wheel of prizes. The fact that they included a wash was amazing Focused on making people comfortable. Interesting wheel of prizes. The fact that they included a wash was amazing More