Sutherlin Nissan of Orlando

Nothing like the stereotype of car salesman that you are or have heard about excellent experience or have heard about excellent experience More

Everyone helped me out and it was a smooth process to get my new car my new car More

Their Service Department always provides exceptional customer care. They are also friendly, knowledgeable, and professional, customer care. They are also friendly, knowledgeable, and professional, More

I always have a good experience when I have my Nissan serviced ! Guy always keeps me up to date on what needs to be done . serviced ! Guy always keeps me up to date on what needs to be done . More

We had a great experience, our salesperson Jeremiah was fantastic to work with. His honest upfront approach is what made everything go smoothly. We would definitely buy from him and Sutherlin again. fantastic to work with. His honest upfront approach is what made everything go smoothly. We would definitely buy from him and Sutherlin again. More

Maintenance service was completed in a timely way. Overall experience was positive, efficient, and supportive. Overall experience was positive, efficient, and supportive. More

Johnny is great to have as a service guy. He is always keeps you informed and gets the job done. He is always keeps you informed and gets the job done. More

Buying a car is never easy, but dealing with Marco, customer service and the finance department was very easy and it was a great experience. Highly recommend this dealership! customer service and the finance department was very easy and it was a great experience. Highly recommend this dealership! More

I think they were very professional and try to work with me even though they were very busy. They got the job done very informative and I was very happy with the service. Thank you. See you next time. me even though they were very busy. They got the job done very informative and I was very happy with the service. Thank you. See you next time. More

Service area greeters were nice and service agent, Guy, was very friendly. Took my car in for routine maintenance services. Service was completed efficiently. However, I noticed an issue with my car wh was very friendly. Took my car in for routine maintenance services. Service was completed efficiently. However, I noticed an issue with my car while driving, just a few days after having them service the vehicle. The issue was not present prior to me taking my car in for service, so I immediately called them to inform of the concern. While I do appreciate that they got me in quickly to look at the issue and address it, I did not appreciate that they did not truly take accountability for the workmanship which caused the issue in the area which they previously had to access in order to service my vehicle at the initial visit. Instead, they tried to blame it on “possible road debris hitting the car”, which is simply not true. We’re all human and mistakes do happen, so I would feel better equipped to trust them with service on my vehicle if they were more honest and accountable in this particular situation. More