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Sutliff Volkswagen - Service Center

Harrisburg, PA

3.3
21 Reviews

21 Reviews of Sutliff Volkswagen - Service Center

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April 30, 2025

One of the worst VW dealerships on the east coast, The service dept is a joke along with the techs. Alexis is a liar and so are the techs. DO NOT SHOP AT SUTLIFF!!!!!! More

by MATTHEW.JOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
April 29, 2025

This is the worst VW dealership in the world. Liars, snacks and most of all they don’t honor a warranty they give with their cars. Alexis and the whole service department are liars. Do not buy a More

by MATTHEW.JOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis
April 28, 2025

Your service center sucks, Alexis is clueless and just makes stuff up as she goes, Had my car in there a few months back cause my Start and Stop was having an issue. Alexis stated nothing was wrong and th More

by MATTHEW.JOHNSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis service desk
April 25, 2025

If buying a car was always this streamlined and easy I would do it more often.. The dealership, especially Mike Grady was the best to deal with. No high pressure back and forth stuff. Straight to the p More

by SSHULTZ110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grady
April 25, 2025

Very professional and knowledgeable and very courteous waiting room clean and the technician was very helpful More

by OZANDDEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Disrespectful. Ignorant. Out for your money. Greedy. Oblivious/or zero compassion. Do I seriously need more words? More

by BR1G3TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk who the above mentioned is. The young lady at the desk was nice but that's where it ends.
April 25, 2025

Horrible salesman worst car buying experience ever. Absolutely no service after the sale whatsoever. Even the sales manager refused to contact me More

by JTOME616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

The entire team is very professional and accommodating. Highly recommend buying and servicing a vehicle there. More

by DARRYLHAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hill, David (Tech Specialist)
April 25, 2025

Amazing staff. Everyone is so friendly and helpful. Always greeted with a smile. This a wonderful place to look for your next vehicle. More

by RON.SUSSEXEYECENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
April 25, 2025

Great service! !! Always pleased with everything! Thank you for being helpful! Always have a good experience there More

by SNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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