95 Reviews of Sutliff Volkswagen - Service Center
I was travelling for the fourth of July holiday when my trip was stopped abruptly on route 15 outside of harrisburg with two flat tires. Driving my 2007 passat and in a bit of a panic, I called vw roadsid trip was stopped abruptly on route 15 outside of harrisburg with two flat tires. Driving my 2007 passat and in a bit of a panic, I called vw roadside assistance and they notified me they would tow the car to sutliff vw. I called them while waiting to be towed to see what my options were and they informed me that they would have a passat waiting for me. After an hour and forty five mins, I arrived at the dealer via the towing company. Sutliff promptly gave me the vehicle and sent me in my way so I could continue my holiday travel plan. Kudos them, just another reason why I drive vw!! More
The PROBLEM has been RESOLVED :)))))))) Thank You Sutliff VW of Harrisburg, Pa. My car was recalled for a sunroof problem and I took the car to this dealership and after this my sunroof started leaking wa VW of Harrisburg, Pa. My car was recalled for a sunroof problem and I took the car to this dealership and after this my sunroof started leaking water everytime it rained and as a result I had to cover the car with tarp and after several months of covering the car it has scratches on it and Sutliff VW isn't taking RESPONSIBLITY FOR THEM???? Yes, the car's fixed for free but the REST OF THE DAMAGE TOO MY 2ND JETTA "LAYS AT THE DOOR OF SUTLIFF VW"! I take Pride in this car and this is Wrong on So Many Levels for this dealership too Totally Drop the Responsibility at my DOOR! More
Jonathan Casey is SUPERIOR SERVICE!!! I was in a desperate situation and needed a battery replacement. Within minutes Jonathan was at my home, jumped my vehicle and had me on my way for a replacemen desperate situation and needed a battery replacement. Within minutes Jonathan was at my home, jumped my vehicle and had me on my way for a replacement. I wouldn't think of taking my car to any other dealer but Sutliff Volkswagen. Their staff is professional, experienced, helpful and friendly. I could not ask for better service!! More
I have had my VW Jetta Sport Wagon serviced at Sutliff since Sutliff opened the VW store. If Sutliff would have owned the VW dealership when I purchased the VW if would have purchased the VW from Sutliff since Sutliff opened the VW store. If Sutliff would have owned the VW dealership when I purchased the VW if would have purchased the VW from Sutliff. Sutliff does my routine maintanance on the VW. The right front power door lock need repaired after 18 months. The car was 2,500 miles out of warrentee so I expected to pay for the repair. The service writer contacted VW and VW agreed to pay for the repair due to the age of the car. I feel Sutliff went to bat for me. A friend had an another brand of truck which was 500 miles out of warrentee, he had to pay for his repair. When I call to schedule routine service the service writer and I discuss what needs done and the cost. Some of the items I decide to do myself. The service write doesn't make me feel that only they can work on the car. More
These guys are great! I am so glad we have a honest VW dealer in Harrisburg. They are the best! I was treated with respect and did not feel pressured. Their prices are very fair. They also have a shut dealer in Harrisburg. They are the best! I was treated with respect and did not feel pressured. Their prices are very fair. They also have a shuttle that took me from Harrisburg to Mechanicsburg. I will definitely continue to get my service work done there. More