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Sutliff Volkswagen - Service Center

Harrisburg, PA

4.5
189 Reviews

189 Reviews of Sutliff Volkswagen - Service Center

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June 08, 2025

Heather Dengler in the Parts Department is great to deal with and she is very knowledgeable! More

by MY79KWK100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Dengler
June 08, 2025

Getting an appointment is pretty easy. They keep me informed of what they are doing. They’ve been my dealership for a while now. More

by JANECRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2025

I always take my car to the dealership. This was not my best experience with Sutliff. More

by tracey13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Sutliff provides tremendous excellent service. They tell you upfront what the service will involve and how much it will cost. You are kept updated throughout the process. More

by NJRAHN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Santiago
June 04, 2025

Always keep you up to date on repairs and what needs done. Fair pricing. Shuttle is nice if you are local as well More

by CJFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Friendly atmosphere especially at the customer service desk. Makes you feel comfortable from the walked. Repairs were completed in a timely manner. More

by CURTISDEN61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Short and easy. No wait They were both kind, was able to provide all of the information I needed. More

by ZYREE1029
Recommend Dealer
Yes
Employees Worked With
A girl and a guy. Idk there names
June 03, 2025

Everyone is great that works there. Very Thorough when anything’s wrong with my car they explain it in detail. I won’t go anywhere else with my Volkswagen. I love to Sutliff. I’ve bee More

by TFKLM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Sutliff always provides great service and has convenient scheduling. They are in communication with me during the service to discuss any findings. More

by CLARKGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
June 03, 2025

Easy to make appointments. No problem waiting on a saturday morning. All services on my Tiguan since purchase. More

by RED.RACER81971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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