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Sutliff Volkswagen - Service Center

Harrisburg, PA

4.4
128 Reviews

128 Reviews of Sutliff Volkswagen - Service Center

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July 18, 2025

I received the usual top notch service and quality work that sutliff vw regularly provides More

by ERICWILLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Always professional and customer service oriented staff. Communicates issues with your car and associated costs to repair clearly. More

by PBIRKENSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis
July 15, 2025

POOR customer service. . Volkswagen employees have bad attitudes. Went back to this dealership numerous times hoping the service would improve.. More

by COOP118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Arseniu
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2025

Helpful reception staff, did not get a good diagnosis from techs, just that my turbo was bad. Would have liked if they checked if my cat was clogged More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

They were prompt and very nice I would recommend this dealership to friends and family I will be a return customer More

by 2ANDREDENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2025

They are great! ! Customer service personnel are top notch!! Very knowledgeable and extremely helpful Please give them a raise!! I highly recommend More

by TAKELLEY13
Recommend Dealer
Yes
Employees Worked With
Jeff Martindale
July 06, 2025

Inspection, oil change, lube and check ups done in a timely manner as scheduled. Thank you.. More

by Mary
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only met Scott. He scheduled all the work that I asked.
July 05, 2025

Everything was completed that I requested, and in a timely manor, and car was washed. More

by TEECEE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Quick and responsive service department. My appointment went smooth and they were able to answer any and all of my questions. More

by Mill42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Fletcher
July 03, 2025

I bought my car new in 2013 at this dealership. I have taken it back for service ever since. They are courteous and professional and treat me well. More

by TMILLER524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff martindale
2
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