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Sutliff Volkswagen - Service Center

Harrisburg, PA

4.3
73 Reviews

73 Reviews of Sutliff Volkswagen - Service Center

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April 25, 2025

If buying a car was always this streamlined and easy I would do it more often.. The dealership, especially Mike Grady was the best to deal with. No high pressure back and forth stuff. Straight to the p More

by SSHULTZ110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Grady
April 25, 2025

Very professional and knowledgeable and very courteous waiting room clean and the technician was very helpful More

by OZANDDEBBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Great service! !! Always pleased with everything! Thank you for being helpful! Always have a good experience there More

by SNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

The entire team is very professional and accommodating. Highly recommend buying and servicing a vehicle there. More

by DARRYLHAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Arseniu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Hill, David (Tech Specialist)
October 23, 2020

My Jetta had been stalling out while I driving so I took it into the service center. They told me it was fixed but the problem persisted and 4 months later I took it in again. Still wasn't fixed. Fast forwa More

by Rreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Davis, Jamie Cooper, Tabitha Kurakin, Jeff Martindale, Colleen Lesher, Matt McCormick
February 20, 2018

Repeat Customer I bought my VW Passat (used) from here and it has been the best cars I've owned! I love the service I get on my vehicle, it's always well done. I enj More

by csnymarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Davis, Mustufa, Jeff, Eric, Kerry, Colleen
January 19, 2012

I've had my Audi in for service many times with Sutliff, and each time the service has been quick, accurate and of quality. My most recent service was for when my car was leaking a little bit of oil, and wa More

by etm124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd B, Kerry
July 23, 2011

FANTASTIC SERVICE!!! Eric Olsen is the most caring and FANTASTIC SERVICE!!! Eric Olsen is the most caring and understanding professional I have ever met! I highly recommend Sutliff!!! From a Canad More

by Pikola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Olsen
July 04, 2011

I was travelling for the fourth of July holiday when my trip was stopped abruptly on route 15 outside of harrisburg with two flat tires. Driving my 2007 passat and in a bit of a panic, I called vw roadsid More

by erickhine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ken
April 18, 2011

The PROBLEM has been RESOLVED :)))))))) Thank You Sutliff VW of Harrisburg, Pa. My car was recalled for a sunroof problem and I took the car to this dealership and after this my sunroof started leaking wa More

by maryjosef2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry
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