Swickard Acura of Thousand Oaks

asked for software upgrade manager and associates asked for software upgrade manager and associates attempted to try and force me to purchace services which i clearly was not intrested in buying..wi asked for software upgrade manager and associates attempted to try and force me to purchace services which i clearly was not intrested in buying..will never use this dealer again More

I couldn't be happier with my experience! I love my new car and Silvano was the best! I will definitely be referring everyone I know to Acura of Thousand Oaks! Thank you, Silvano! car and Silvano was the best! I will definitely be referring everyone I know to Acura of Thousand Oaks! Thank you, Silvano! More

From the moment I arrived, until I left I was we'll taken care of. The knowledge, patience, and friendliness of the entire group of employees exceeded my expectation. I was given all the time I needed to f care of. The knowledge, patience, and friendliness of the entire group of employees exceeded my expectation. I was given all the time I needed to feel comfortable with my decisions. Honesty isn't a word most people think of when they talk about car dealers and yet, it is the very word I would use. I have never bought an Acura before. I am now a fan. The people I dealt with secured that. The follow-up calls to me by Sam gave me a continued sense that I am a valued customer, not just a sale. I LOVE MY CAR! Roni More

Bought a new car. I was able to deal with sales via email and review the complete deal by fax before I picked up the car. When I went to pick up the car, they had it waiting, I signed a few papers, and was o and review the complete deal by fax before I picked up the car. When I went to pick up the car, they had it waiting, I signed a few papers, and was on the road very quickly. Excellent price and great service from my salesman Sam M. More

The key to our satisfaction is the personal and professional characteristics of the employes with whom we interacted. It is very important to us to know that the sales staff are HONEST and that the professional characteristics of the employes with whom we interacted. It is very important to us to know that the sales staff are HONEST and that they have INTEGRITY. At other dealerships we worked with before purchasing our car we uncomfortable with demeaning and deceptive practices. Although we had options, we chose to purchase our new TL at Acura of Thousand Oaks primarily because for the way we were treated by the staff. The second reason was that the dealership was willing to make a the deal at a reasonable price. More

Wow! This dealership is exceptional in customer service! Everyone is so helpful and happy! Rare Find! Great Attention to detail, listened to my needs and met All of them. Great Pricing! Outstanding Customer Everyone is so helpful and happy! Rare Find! Great Attention to detail, listened to my needs and met All of them. Great Pricing! Outstanding Customer Service! Very Responsive! Stress Free! This is a a great group of business professionals. I will recommend this dealership to my clients, friend and family in a heartbeat! Thank You for making my car experience so wonderful! Sincerely, Therese Wyman More

Superb Acura dealer. Service department is exemplary. We love working with Leo and Elias in the service department. Great prices, super responsive and always great quality. Love these guys! love working with Leo and Elias in the service department. Great prices, super responsive and always great quality. Love these guys! More

Great overall experience in returning a TL and leasing a new one. I worked with Sam Motamedi by phone and and e few emails, and was in and out of the delaership in about 2 hours from drop off of old car to new one. I worked with Sam Motamedi by phone and and e few emails, and was in and out of the delaership in about 2 hours from drop off of old car to driving home my new TL. In addition to an extremely efficient and professional process, I got a great deal for my new lease and was treated extremely well throughout the entire process. Sam did an outstanding job. I have been leasing cars for a while now and this experience, by far, was the best for me. I will back soon with my other car for lease renewal. Thanks Sam and the entire team at Acura of Thousand Oaks. Harmik Begi More

This is the best dealership and the people are super nice & helpful! I would go back in a heartbeat and I would whole-heartedly send all of my friends to buy cars here. & helpful! I would go back in a heartbeat and I would whole-heartedly send all of my friends to buy cars here. More

Elias and Chuck always go out of there way to be helpful no matter how hectic their schedule. Yesterday I arrived after 4:30 PM after just having had Accra service start my car with a dead battery. My conce no matter how hectic their schedule. Yesterday I arrived after 4:30 PM after just having had Accra service start my car with a dead battery. My concern was that there might be a short in the battery and it would be dead again the next time I tried to start it. I was prepared to leave the car if necessary but Elias phoned service and there was a free hand who could check things out. Bingo, the car was checked and needed a new battery and I was out of there before 5:30 PM. More