Swickard Buick GMC of Thousand Oaks

Over the past 9 years or so my family and I have bought Over the past 9 years or so my family and I have bought or leased 6 cars from Phillippe. I have recommended two of my friends who also have bought f Over the past 9 years or so my family and I have bought or leased 6 cars from Phillippe. I have recommended two of my friends who also have bought from Phillippe. We have received excellent service every time. Whenever I need anything I first call Phillippe and he always makes time to help me. He recently helped me connect my new phone because i couldn't figure it out. This is the second time on this car. My son also has Lexus and he helped him with that. I feel that Phillpppe is honest with me as to what are my best options and I will continue to go to Phillippe. More

I had been looking for a truck with very specific wants and needs for several months and went to GMC of Thousand Oaks, as I had purchased vehicles there in the past. Michael Troughton was excellent in maki and needs for several months and went to GMC of Thousand Oaks, as I had purchased vehicles there in the past. Michael Troughton was excellent in making sure they found exactly what I wanted instead of settling for something less. After a few days they had the exact truck I wanted, and they made the purchase process painless and enjoyable. Ed Oakland and Mark Evans also assisted in the sale and everyone was a complete pleasure to work with. I will be a life-long customer. More

We worked with Marian Dailey in leasing our new MBZ ML350. We were impressed with her willingness to work with us and work around our busy schedules. We worked out most of the details through email and ML350. We were impressed with her willingness to work with us and work around our busy schedules. We worked out most of the details through email and by phone. When we were able to come in, finish the paperwork, turn in our previous lease and pick up the new car - it was on a Saturday. It was her day off - but she came in and took care of us! She was extremely friendly and made us feel welcomed. We had already agreed on a price over the phone - but when we were in the dealership she noticed that we had insurance through a particular company. She informed us that she could get another $4,000 off the price. This was unheard of. We had already agreed on the details and we would have never known if there was additional incentives. From the moment we walked into the dealership until we drove away we had smiles on our faces. I do not like car shopping because of the hassle - this was a fantastic experience because it was truly hassle free. We actually felt like there were working WITH us to get the best deal. Our experience at Silver Star Automotive Group was unlike any other. We will definitely get our next Mercedes from them! Great Experience. Great Dealership. Great Customer Service. More

The buying experience was very straightforward and the result most satisfactory. Ryan was cooperative in finding the perfect ML350, exploring the inventory and finding an "advertisement car" that was equi result most satisfactory. Ryan was cooperative in finding the perfect ML350, exploring the inventory and finding an "advertisement car" that was equipped just as we wanted it to be. He made sure the terms of our lease met our needs. On the whole, one of the most pleasant car buying experiences I have had in 43 years buying personal automobiles. More

I am 45, so this is not the first car I have bought at a dealer and I will say that this was the very best buying experience I have ever had purchasing a car. Mitch (sales manager), Michael (salesman), and dealer and I will say that this was the very best buying experience I have ever had purchasing a car. Mitch (sales manager), Michael (salesman), and Mark (finance manager) were all fantastic to work with and I did not have to haggle the price. I honestly cannot come up with any negative comments about this dealership! More