Swickard Buick GMC of Thousand Oaks

We purchased two cars at Swickard Buick GMC and consistently service our cars here even though there are a few Buick dealers closer to a lot closer to our residence in downtown LA. Regarding servic consistently service our cars here even though there are a few Buick dealers closer to a lot closer to our residence in downtown LA. Regarding service, it is effortless to schedule an appointment, we're greeted instantly and a service ticket is written up in short order. The vehicle is always service right, more quickly than promised, at fair prices, and communications is excellent. We even get text video logs of the technician's summary of vehicle condition. Our service writer has been Arthur Ontman for the past few visits and he's at the pinnacle of what's expected of a service writer. If you have a Buick/GMC and live in LA-Ventura County, there's no reason to consider an independent shop over Swickard and I'll continue to trek dozens of miles to this dealer for future service needs. More

Thank you Iris, for your wonderful assistance and professionalism while I purchased my brand new 2026 Cadillac Vistiq! You made the transaction simple, efficient, and worthwhile, I truly valued your professionalism while I purchased my brand new 2026 Cadillac Vistiq! You made the transaction simple, efficient, and worthwhile, I truly valued your time and dedication to knowing the brand so well and making things extremely simple. Thank you! More

This dealership is horrible. The service advisors don’t understand what they’re talking about and cannot explain what was done on your vehicle. My car left with a dent also that The service advisors don’t understand what they’re talking about and cannot explain what was done on your vehicle. My car left with a dent also that was not there before I went. More

Crystal Moss was very pleasant and helpful. It was a pleasure dealing with her experience. It was a pleasure dealing with her experience. More

Carlos went above and beyond to get us the car we wanted. He stayed late and made sure we were all taken care of once the deal was done. He’s checked up on us even after our purchase to make sure we are happ He stayed late and made sure we were all taken care of once the deal was done. He’s checked up on us even after our purchase to make sure we are happy. Thank you Carlos! More

Aweful service mgr Kia Jeff Swickhard And service aweful never go their ever poor customer service aweful never go their ever poor customer service More

The car buying process is always tiring and boring instead of exciting for me, so I didn't expect too much when I go this dealership, also it was even 70miles away from my place. I tried to give up g instead of exciting for me, so I didn't expect too much when I go this dealership, also it was even 70miles away from my place. I tried to give up going, but I just got there, and I got a new car the same day. The process was smooth and great; the salesperson had a good service mindset, too. Finally, I got the car which can carry me here and there for a while. I'm sure this dealership is worth trying. More

Professional and answered all question about service and other questions about vehicle maintenance and future service other questions about vehicle maintenance and future service More

The Cadillac and Chevy service department is as good and professional as it gets. Great people, perfect work and zero delays. professional as it gets. Great people, perfect work and zero delays. More