Swickard Buick GMC of Thousand Oaks

I hate leaving a bad review but the cost of repair at this dealership is so high! this dealership is so high! More

Juan and the service team are incredible. They keep you informed every step of the way when your car is in for service. So trusting and open. They keep you informed every step of the way when your car is in for service. So trusting and open. More

The service is great, but the prices are high. My wife had car serviced plus we needed to replace battery, o one should charge 576 dollars for a new gm 12 volt battery. 300 for battery 276 labo My wife had car serviced plus we needed to replace battery, o one should charge 576 dollars for a new gm 12 volt battery. 300 for battery 276 labor. I should have bought one and installed it myself. 30 minutes tops. More

They are not professional and also the issue is still it on my car. They couldn’t fix it. on my car. They couldn’t fix it. More

Great service! Quick to take my car back for an oil change and had it back within 40 minutes. Friendly group of gentlemen. Let me know about my maintenance and gave Quick to take my car back for an oil change and had it back within 40 minutes. Friendly group of gentlemen. Let me know about my maintenance and gave me the option to do it now or later. Will continue taking my car to Thousand Oaks Cadillac! More

Erik at swickard has been a huge help to me. My Escalade has been in the shop for almost 10 MONTHS. I brought it in to another dealership for an oil change and a transmission issue. Things snow My Escalade has been in the shop for almost 10 MONTHS. I brought it in to another dealership for an oil change and a transmission issue. Things snowballed from there. They discovered that my engine was trash. It was replaced. Twice. The motor mounts also required replacement. This took 6 months. The original transmission issue remained. I took it to Beverly Hills Cadillac. They failed, instead replacing the shocks and struts. Another month and a half. Don’t go there. Finally, Erik and his guys figured out the problem and worked with me and the warranty company to get it fixed. Go there. Talk to Erik. He’ll get you fixed up. Great guy. I would, however, recommend against buying Cadillac. After the second engine replacement, they should have offered me a buyback. They did not. They offered me a $5000 credit towards a new Cadillac. I declined. I’ll not buy another Cadillac or any GM product after owning GM exclusively since I got my license in 1986. To sum up: Swickard service and Erik-wonderful. GM-Garbage. Avoid. More

Great and timely service for my GMC Sierra. Very convenient loaner option and overall positive experience Very convenient loaner option and overall positive experience More

I would like to Thank the Service team at Swickard GMC. I have purchased two of my vehicles from this dealership, Not only they make it a pleasure dealing with them, but the service team goes above and be I have purchased two of my vehicles from this dealership, Not only they make it a pleasure dealing with them, but the service team goes above and beyond to deliver an excellent service every time I have dropped off my cars with them. Special Thank to Juan Orozco and David Rudolph for their hard work delivering my truck parts on time. Sincerely, Payman Moradian Advance Fire And Sound, Inc. More

Quick services, friendly staff, accurate information ,clean place to wait, staff update you frequently, clear estimate ,clean place to wait, staff update you frequently, clear estimate More