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Swickard Buick GMC of Thousand Oaks
Thousand Oaks, CA
149 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 149 reviews
December 15, 2024
I had a great experience getting my XT4 serviced at Swickard Cadillac. Mac did an excellent job keeping me updated and handling the service to ensure all items were properly completed. Swickard Cadillac. Mac did an excellent job keeping me updated and handling the service to ensure all items were properly completed. More
by Rick Roach
Employees Worked With
Mac
December 14, 2024
Meghan has always been very pleasant and a breeze to work with; she has gone above & beyond for us arranging third party warranty work. The dealership service has notably improved under new management, alth with; she has gone above & beyond for us arranging third party warranty work. The dealership service has notably improved under new management, although it can take awhile to get an appointment and service itself can seem drawn out. Overall good service. More
by kbuechsens
Employees Worked With
Meghan Hoernke
December 06, 2024
Extremely professional and friendly staff the service coordinator Meghan went above and beyond to answer all questions. There are multiple dealerships closer to my home, but I prefer to go to Thousand Oa coordinator Meghan went above and beyond to answer all questions. There are multiple dealerships closer to my home, but I prefer to go to Thousand Oaks. Excellent customer service at this dealership! More
by Martin Smith
Employees Worked With
Meghan
November 24, 2024
All the problems are still there, had to go beck and ford and talk to different people about the loaner, I got a lyric with free EVGO charge and they said while I have the loaner I have to pay for the char and talk to different people about the loaner, I got a lyric with free EVGO charge and they said while I have the loaner I have to pay for the charge so I had to talk to sales manager and after that they said bring the bill and we will pay you I haven’t provide the receipts yet but will do soon and looking forward to get my money More
by nasimgivian
Employees Worked With
Megan
November 13, 2024
I called 3 times asking for a call back and never got one. Finally I was able to get someone to help me and was able too schedule my appointment. Meagan my service adviser reads wonderful. one. Finally I was able to get someone to help me and was able too schedule my appointment. Meagan my service adviser reads wonderful. More
by Ccarebearr
Employees Worked With
Meagan
November 11, 2024
Brought my vehicle in for service, asked for my key to be replaced due to my extra not starting the vehicle. That was not handled, recommended to replace burnt out break light that was not handled. Additiona replaced due to my extra not starting the vehicle. That was not handled, recommended to replace burnt out break light that was not handled. Additionally same windshield wipers on vehicle from when it was dropped off even though I paid for new ones. Would give 0 stars if that was an option. Not sure if they did everything they made me pay for. More
by Kylepotter99
Employees Worked With
Mac
