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Swickard Chevrolet of Thousand Oaks

Thousand Oaks, CA

4.6
402 Reviews

3440 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 402 reviews

January 01, 2026

The supervisor Soraya is excellent and the advisor Sebastian is also excellent. At the end I am satisfied with both of them and their service. I can’t say that about the original advisor assigned. More

by Toyb1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soraya Cruz, Sebastián, Irwin.
December 31, 2025

Scheduled oil change and was able to get me in same day. Out in an hour, great service! Sevastian was friendly and professional. More

by Mr B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevastian
December 27, 2025

This is the second Chevrolet trailblazer we purchased at this dealership! We received excellent service from Izzy! He really went over the top for us as well as his manager. More

by Jdewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy , Mike Anderson
Dec 29, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Congrats on your new Chevrolet Trailblazer! We're pleased Izzy and the team went above and beyond for you. Thank you for choosing Swickard Chevrolet Thousand Oaks once again! Thank You, Customer Experience Management customerexperience@swickard.com

December 27, 2025

I set up an appointment with the GM/Cadillac dealership 7 days ago only to be directed to the Chevrolet dealership, maybe the person I set the appointment with could have told me. More

by Marckroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
Dec 29, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We apologize for the mix-up and for the inconvenience this must have caused you. We appreciate you bringing this to our attention. We'll forward these comments to the store management team so that they can look into ways to prevent this from happenng again. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 22, 2025

We are very pleased and grateful for Swickard Chevrolet in Thousand Oaks.Our daughter and son-in-law first purchased a car there and we liked the look of it so much we went there the next day and my husban More

by Jdewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy
Dec 23, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We love hearing the whole family is rolling with new rides from Swickard Chevrolet Thousand Oaks. We’ll be sure to pass along your kind words to Izzy and the team. Enjoy the new wheels, and take care! Thank You, Customer Experience Management customerexperience@swickard.com

December 22, 2025

Izzy, Tony and Mike at Swickard Chevrolet in Thousand Oaks treated us right. Professional and friendly with no games. Straight shooters who made the sale smoothly. One of my best auto sales experiences. More

by Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy, Tony, mike
Dec 23, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Wallace, thank you for sharing your experience with Izzy, Tony, and Mike! We're glad to hear it was one of your best at Swickard Chevrolet Thousand Oaks. Thank You, Customer Experience Management customerexperience@swickard.com

December 20, 2025

We want to thank everyone at Swickard Chevrolet for their wonderful service, from the phone rep who gave me an appointment, Cody, our service rep, the repair department technician, and our initial sale More

by juleyeausmus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Tobar
Dec 22, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you so much for your wonderful feedback! We're delighted to hear that our team at Swickard Chevrolet Thousand Oaks provided excellent service from start to finish. We'll be sure to pass along your kind words to Cody, Chris, and the rest of the team. Enjoy your Chevy Trax on your daily commute! Thank You, Customer Experience Management customerexperience@swickard.com

December 04, 2025

Keir is so helpful with everything big and small with my car. The mechanic did a good job with the battery and resetting the electronics. Only problem was the waiting room I got bit multiple times by a blac More

by Z28suzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keir Sole
Dec 05, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for your feedback, Suzie! We’re glad to hear Keir and our team took good care of your car. We'll address the waiting room issue immediately. We apologize for any inconvenience. See you next time at Swickard Chevrolet Thousand Oaks! Thank You, Customer Experience Management customerexperience@swickard.com

November 30, 2025

I was told I would get a call back after the work was done and that you would refund me. I’ve been asking for that documentation and have not received it. More

by chavarriamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ervin Pech and James Purser
Dec 04, 2025 -

Swickard Chevrolet of Thousand Oaks responded

I apologize for the lack of communication and any inconvenience this has caused. We aim to provide timely updates and it sounds like we fell short here. I have forwarded your review to our Service Manager to follow up. Additionally, please feel free to reach out to the email below with your best contact information if you would like to discuss further. Please reference your username chavarriamj. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 24, 2025

The whole experience with buying this car was easy. I hope the service department is as good as sales. No pressure to make purchase More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
Nov 25, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're so glad you chose Swickard Chevrolet Thousand Oaks for this special purchase, Paul! Our team wishes you safe and happy miles ahead. Thank you, Customer Experience Management customerexperience@swickard.com

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