Swickard Chevrolet of Thousand Oaks

Outstanding. The service was fast and efficient and staff was kind and friendly and helpful. The service was fast and efficient and staff was kind and friendly and helpful. More

Excellent customer service from the beginning to the end , I will come back. For my next vehicles , I will come back. For my next vehicles More

Well I felt comfortable at the dealership and not pressured at all. It has a nice appearance and most importantly I found a car that I really liked and I could afford. pressured at all. It has a nice appearance and most importantly I found a car that I really liked and I could afford. More

If you want to know anything that is happening with your vehicle. This is not the place. I have left multiple messages for my service person (Ervin) along with the service manager (Keir) No one has called m vehicle. This is not the place. I have left multiple messages for my service person (Ervin) along with the service manager (Keir) No one has called me back. The only way I knew my vehicle was finished was showing up. I learned to read the reviews before taking my vehicle in for service . I wouldn’t recommend this dealership for service. To this day I still haven’t received a call. More

Professional and effective service. Convenient scheduling and good communication. Issue resolved with helpful insights moving forward Convenient scheduling and good communication. Issue resolved with helpful insights moving forward More

i’ve had two major issues they were cooperative. They were responsible. They were very very quick to Assist assist me and they did everything they could and went out of their way to take care of my They were responsible. They were very very quick to Assist assist me and they did everything they could and went out of their way to take care of my new Silverado EV. More

I had a battery replaced. I was going to be charged for the full price. When I went to pay, I found out via the digital board there was a $390 discount for battery replacement I was going to be charged for the full price. When I went to pay, I found out via the digital board there was a $390 discount for battery replacements. I had to negotiate for the discount with service person and service manager. It took almost took 2 hours to get the approval. More

Ervin is an outstanding advisor — knowledgeable, professional, and always a pleasure to work with. He makes the service experience simple and stress-free. I continue to come back because of the exce professional, and always a pleasure to work with. He makes the service experience simple and stress-free. I continue to come back because of the excellent work and good communication but most importantly, because I truly trust my car is in good hands! More

These are very dedicated and very talented service professionals who take my needs and my vehicle’s requirements seriously and deliver on their promises. professionals who take my needs and my vehicle’s requirements seriously and deliver on their promises. More

This place has possibly the worst customer service I've ever seen. I've been trying for days to get someone to contact me in regards to an f450 they have on their lot. Started messaging a salesman gave him ever seen. I've been trying for days to get someone to contact me in regards to an f450 they have on their lot. Started messaging a salesman gave him my information to contact me and then he stopped responding. Have not heard a peep from him for almost 4 days now. Sent a message to a manager. Nothing. Tried messaging their customer service. Nothing. It's beyond infuriating when youre trying to buy a 66k vehicle and can't get the basic help you need. This has got to be the worst dealership I've ever dealt with. More