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Swickard Chevrolet of Thousand Oaks

Thousand Oaks, CA

4.6
406 Reviews

3440 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 406 reviews

January 26, 2026

I had a great experience working with Ozzy and Nick. Ozzy was incredibly patient throughout the process of helping us find the truck that best fit our business needs. He and Nick were both very resource More

by Max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy & Nick
January 12, 2026

It was easy dropoff and pickup. They recommended other maintenance service but no pressure. Good experience overall. More

by leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sariah and Sebastian
Jan 12, 2026 -

Swickard Chevrolet of Thousand Oaks responded

Leah, it means so much to hear that you are satisfied with our service. Thank you for choosing Swickard Chevrolet Thousand Oaks and for sharing your support in this review. We wish you safe travels! Thank You, Customer Experience Management customerexperience@swickard.com

January 09, 2026

Really good experience here. I live in South Gate and I’ve been looking for my dream car for a while now. (Camaro SS) When I came across this dealership, I noticed they had o More

by Hector Aviles
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
January 07, 2026

Asked for oil change, Tire rotation, check back up light. When I picked truck up I asked if they did tire rotation Ervin Pech said yes. When I went over my invoice I noticed they never rotated tires, a More

by Paddybuilt97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ervin Pech
Jan 15, 2026 -

Swickard Chevrolet of Thousand Oaks responded

I'm truly sorry for the miscommunication and unmet expectations regarding your visit. We pride ourselves on providing thorough and reliable service, so it's concerning that we fell short in this instance. I appreciate you providing us with this information and your comments will be forwarded to our Service Management team. They will review this situation and investigate what happened so that we can ensure that it never happens again. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

January 01, 2026

The supervisor Soraya is excellent and the advisor Sebastian is also excellent. At the end I am satisfied with both of them and their service. I can’t say that about the original advisor assigned. More

by Toyb1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soraya Cruz, Sebastián, Irwin.
Jan 05, 2026 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for your positive feedback about Soraya and Sebastian at Swickard Chevrolet Thousand Oaks. We also appreciate your suggestions and look forward to providing an even smoother experience next time. Thank You, Customer Experience Management customerexperience@swickard.com

December 31, 2025

Scheduled oil change and was able to get me in same day. Out in an hour, great service! Sevastian was friendly and professional. More

by Mr B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevastian
Jan 05, 2026 -

Swickard Chevrolet of Thousand Oaks responded

We're glad we could accommodate you quickly and efficiently, Mr. B.! Thank you for choosing Swickard Chevrolet Thousand Oaks and highlighting Sevastian's professionalism. We look forward to seeing you next time! Thank You, Customer Experience Management customerexperience@swickard.com

December 27, 2025

This is the second Chevrolet trailblazer we purchased at this dealership! We received excellent service from Izzy! He really went over the top for us as well as his manager. More

by Jdewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy , Mike Anderson
Dec 29, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Congrats on your new Chevrolet Trailblazer! We're pleased Izzy and the team went above and beyond for you. Thank you for choosing Swickard Chevrolet Thousand Oaks once again! Thank You, Customer Experience Management customerexperience@swickard.com

December 27, 2025

I set up an appointment with the GM/Cadillac dealership 7 days ago only to be directed to the Chevrolet dealership, maybe the person I set the appointment with could have told me. More

by Marckroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin
Dec 29, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We apologize for the mix-up and for the inconvenience this must have caused you. We appreciate you bringing this to our attention. We'll forward these comments to the store management team so that they can look into ways to prevent this from happenng again. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 22, 2025

We are very pleased and grateful for Swickard Chevrolet in Thousand Oaks.Our daughter and son-in-law first purchased a car there and we liked the look of it so much we went there the next day and my husban More

by Jdewing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy
Dec 23, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We love hearing the whole family is rolling with new rides from Swickard Chevrolet Thousand Oaks. We’ll be sure to pass along your kind words to Izzy and the team. Enjoy the new wheels, and take care! Thank You, Customer Experience Management customerexperience@swickard.com

December 22, 2025

Izzy, Tony and Mike at Swickard Chevrolet in Thousand Oaks treated us right. Professional and friendly with no games. Straight shooters who made the sale smoothly. One of my best auto sales experiences. More

by Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Izzy, Tony, mike
Dec 23, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Wallace, thank you for sharing your experience with Izzy, Tony, and Mike! We're glad to hear it was one of your best at Swickard Chevrolet Thousand Oaks. Thank You, Customer Experience Management customerexperience@swickard.com

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