Back

Swickard Chevrolet of Thousand Oaks

Thousand Oaks, CA

4.6
395 Reviews

3440 Thousand Oaks Blvd

Thousand Oaks, CA

91362

Directions

By Type

Showing 395 reviews

December 04, 2025

Keir is so helpful with everything big and small with my car. The mechanic did a good job with the battery and resetting the electronics. Only problem was the waiting room I got bit multiple times by a blac More

by Z28suzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keir Sole
Dec 05, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for your feedback, Suzie! We’re glad to hear Keir and our team took good care of your car. We'll address the waiting room issue immediately. We apologize for any inconvenience. See you next time at Swickard Chevrolet Thousand Oaks! Thank You, Customer Experience Management customerexperience@swickard.com

November 30, 2025

I was told I would get a call back after the work was done and that you would refund me. I’ve been asking for that documentation and have not received it. More

by chavarriamj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ervin Pech and James Purser
Dec 04, 2025 -

Swickard Chevrolet of Thousand Oaks responded

I apologize for the lack of communication and any inconvenience this has caused. We aim to provide timely updates and it sounds like we fell short here. I have forwarded your review to our Service Manager to follow up. Additionally, please feel free to reach out to the email below with your best contact information if you would like to discuss further. Please reference your username chavarriamj. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

November 24, 2025

The whole experience with buying this car was easy. I hope the service department is as good as sales. No pressure to make purchase More

by Paul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Lopez
Nov 25, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're so glad you chose Swickard Chevrolet Thousand Oaks for this special purchase, Paul! Our team wishes you safe and happy miles ahead. Thank you, Customer Experience Management customerexperience@swickard.com

November 22, 2025

Staff is always enjoyable to work with at the dealership. The service work needed was well explained and straightforward. Work was completed in a timely manner and ready for pick up the next day. More

by vipjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Pech
Nov 24, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for consistently choosing Swickard Chevrolet Thousand Oaks and sharing your positive experience with our team, Joe. We are grateful for your business and your support! Thank You, Customer Experience Management customerexperience@swickard.com

November 19, 2025

Nice and fast process. Chris was great showing us cars and options. Tony was great and so Was Izzy. More

by MarthaCC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sariah
Nov 19, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We are so happy that our Swickard Chevrolet Thousand Oaks team delivered an excellent experience. Thank you, Martha! Thank You, Customer Experience Management customerexperience@swickard.com

November 19, 2025

They cared about my car and me. No need to say more, just filling the space More

by Marcyboye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody and Isaiah
Nov 20, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We really appreciate you taking the time to leave Swickard Chevrolet Thousand Oaks this awesome review! Thank You, Customer Experience Management customerexperience@swickard.com

November 14, 2025

I appreciated the courteous professional service from sales team members Giovanni Ramirez, Christian Lopez, and the other sales staff with whom I interacted during my recent used-car purchase. The dealer More

by kimmalco
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanni Ramirez, Daniel Ybanez
Nov 14, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for choosing Swickard Chevrolet Thousand Oaks and for sharing your experience with our team, Kim. We will let Giovanni, Christian, and the rest of our sales staff know of your praise. Safe travels in your new car! Thank You, Customer Experience Management customerexperience@swickard.com

November 13, 2025

Worst service I have ever experienced Don’t recommend this service department at all Not at all More

by fk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
November 12, 2025

I want to recognize Cody for going above and beyond during my last visit. Keep up the good work Cody Thank you More

by Chendo93065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 13, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for choosing Swickard Chevrolet Thousand Oaks and for sharing your experience with Cody! We look forward to working with you again. Thank You, Customer Experience Management customerexperience@swickard.com

November 12, 2025

I was very impressed by Cody’s professionalism, Cory is very friendly and goes above and beyond to assist his customers fast and reliable. Thank you Cody More

by Chendo93065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 13, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for your kind words! We’re so happy Cody and Cory went above and beyond to assist you. We are grateful for your business at Swickard Chevrolet Thousand Oaks! See you next time! Thank you, Customer Experience Management customerexperience@swickard.com

1
...