Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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I had a great experience working with Ozzy and Nick. Ozzy was incredibly patient throughout the process of helping us find the truck that best fit our business needs. He and Nick were both very resource Ozzy was incredibly patient throughout the process of helping us find the truck that best fit our business needs. He and Nick were both very resourceful in locating the exact truck we were looking for and were especially helpful in walking me through details I might otherwise have overlooked. More importantly, they were transparent and honest throughout the entire purchase process, which is rare when working with dealers. They definitely earned my trust, and I’ll be sure to reach out to them again when it’s time to replace my personal vehicle. More
Really good experience here. I live in South Gate and I’ve been looking for my dream car for a while now. (Camaro SS) When I came across this dealership, I noticed they had o I live in South Gate and I’ve been looking for my dream car for a while now. (Camaro SS) When I came across this dealership, I noticed they had one in stock. The salesperson, Chris, kept his word and we were able to talk numbers before I made my drive over there which was 1.5 hours one way. Chris made sure the numbers that me and him discussed over the phone, were the numbers I would finalize my contact with. Once I arrived, they were 2 customers ahead of me so I waited for about 45 minutes. (Not too bad) I was able to finalize my contact with the numbers I was okay with. The only reason I am rating it 3 stars instead of 5 was because: 1. sales person Chris mentioned the remote key might be low battery, which it was, and he did not replace it so I had to order it, and replace it myself. (Not too bad, only $5) 2. They did not give me the vehicle with a full tank of gas. Gas tank was less than half when I took it home. I had to stop by and pump before getting to my final destination. This is the first time any dealership had done this in my experience in buying cars. 3. Vehicle oil life is at 30% which was a little surprising to me. They also did not wash the car before handing me the keys which is also the first time experiencing this. I put 10K down so I expected all of this to be included as an incentive but every dealership is different, I get it. Other than that, I did enjoy how they kept their word! I would still recommend this dealership to any and all friends, families, and associates. More
Asked for oil change, Tire rotation, check back up light. When I picked truck up I asked if they did tire rotation Ervin Pech said yes. When I went over my invoice I noticed they never rotated tires, a When I picked truck up I asked if they did tire rotation Ervin Pech said yes. When I went over my invoice I noticed they never rotated tires, also they checked taillights but not backup bulb I requested. I owned a GMC from silver star before and had excellent service department, this service department I will never come back. I buy a new truck every 4 years. Going back to GMC More
The supervisor Soraya is excellent and the advisor Sebastian is also excellent. At the end I am satisfied with both of them and their service. I can’t say that about the original advisor assigned. Sebastian is also excellent. At the end I am satisfied with both of them and their service. I can’t say that about the original advisor assigned. Other than that I would recommend the following: better communication with the customer providing updates, even if the diagnostic is taking longer, a quote on time and estimated dates of completion of work; and to not forget to reset the oil life counter. I hope the next time I will get a better experience but for now I am satisfied with Soraya’s and Sebastian excellent quality of service. Thank you! More
This is the second Chevrolet trailblazer we purchased at this dealership! We received excellent service from Izzy! He really went over the top for us as well as his manager. this dealership! We received excellent service from Izzy! He really went over the top for us as well as his manager. More
I set up an appointment with the GM/Cadillac dealership 7 days ago only to be directed to the Chevrolet dealership, maybe the person I set the appointment with could have told me. days ago only to be directed to the Chevrolet dealership, maybe the person I set the appointment with could have told me. More
We are very pleased and grateful for Swickard Chevrolet in Thousand Oaks.Our daughter and son-in-law first purchased a car there and we liked the look of it so much we went there the next day and my husban in Thousand Oaks.Our daughter and son-in-law first purchased a car there and we liked the look of it so much we went there the next day and my husband bought a car and received wonderful service. Then two months later we went back again for a second car we would not have gone back if we didn't get such great service and Izzy was wonderful as well as his manager. More
Izzy, Tony and Mike at Swickard Chevrolet in Thousand Oaks treated us right. Professional and friendly with no games. Straight shooters who made the sale smoothly. One of my best auto sales experiences. Oaks treated us right. Professional and friendly with no games. Straight shooters who made the sale smoothly. One of my best auto sales experiences. More

