Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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The supervisor Soraya is excellent and the advisor Sebastian is also excellent. At the end I am satisfied with both of them and their service. I can’t say that about the original advisor assigned. Sebastian is also excellent. At the end I am satisfied with both of them and their service. I can’t say that about the original advisor assigned. Other than that I would recommend the following: better communication with the customer providing updates, even if the diagnostic is taking longer, a quote on time and estimated dates of completion of work; and to not forget to reset the oil life counter. I hope the next time I will get a better experience but for now I am satisfied with Soraya’s and Sebastian excellent quality of service. Thank you! More
This is the second Chevrolet trailblazer we purchased at this dealership! We received excellent service from Izzy! He really went over the top for us as well as his manager. this dealership! We received excellent service from Izzy! He really went over the top for us as well as his manager. More
I set up an appointment with the GM/Cadillac dealership 7 days ago only to be directed to the Chevrolet dealership, maybe the person I set the appointment with could have told me. days ago only to be directed to the Chevrolet dealership, maybe the person I set the appointment with could have told me. More
We are very pleased and grateful for Swickard Chevrolet in Thousand Oaks.Our daughter and son-in-law first purchased a car there and we liked the look of it so much we went there the next day and my husban in Thousand Oaks.Our daughter and son-in-law first purchased a car there and we liked the look of it so much we went there the next day and my husband bought a car and received wonderful service. Then two months later we went back again for a second car we would not have gone back if we didn't get such great service and Izzy was wonderful as well as his manager. More
Izzy, Tony and Mike at Swickard Chevrolet in Thousand Oaks treated us right. Professional and friendly with no games. Straight shooters who made the sale smoothly. One of my best auto sales experiences. Oaks treated us right. Professional and friendly with no games. Straight shooters who made the sale smoothly. One of my best auto sales experiences. More
We want to thank everyone at Swickard Chevrolet for their wonderful service, from the phone rep who gave me an appointment, Cody, our service rep, the repair department technician, and our initial sale their wonderful service, from the phone rep who gave me an appointment, Cody, our service rep, the repair department technician, and our initial salesperson, Chris. The repair was completed much faster than expected during the Thanksgiving holiday and they made sure we were well taken care of. After a month of driving my 60m daily commute, the Chevy Trax is doing great! More
Keir is so helpful with everything big and small with my car. The mechanic did a good job with the battery and resetting the electronics. Only problem was the waiting room I got bit multiple times by a blac car. The mechanic did a good job with the battery and resetting the electronics. Only problem was the waiting room I got bit multiple times by a black knat More
I was told I would get a call back after the work was done and that you would refund me. I’ve been asking for that documentation and have not received it. done and that you would refund me. I’ve been asking for that documentation and have not received it. More

