Swickard Chevrolet of Thousand Oaks

Professional and effective service. Convenient scheduling and good communication. Issue resolved with helpful insights moving forward Convenient scheduling and good communication. Issue resolved with helpful insights moving forward More

i’ve had two major issues they were cooperative. They were responsible. They were very very quick to Assist assist me and they did everything they could and went out of their way to take care of my They were responsible. They were very very quick to Assist assist me and they did everything they could and went out of their way to take care of my new Silverado EV. More

I had a battery replaced. I was going to be charged for the full price. When I went to pay, I found out via the digital board there was a $390 discount for battery replacement I was going to be charged for the full price. When I went to pay, I found out via the digital board there was a $390 discount for battery replacements. I had to negotiate for the discount with service person and service manager. It took almost took 2 hours to get the approval. More

Ervin is an outstanding advisor — knowledgeable, professional, and always a pleasure to work with. He makes the service experience simple and stress-free. I continue to come back because of the exce professional, and always a pleasure to work with. He makes the service experience simple and stress-free. I continue to come back because of the excellent work and good communication but most importantly, because I truly trust my car is in good hands! More

These are very dedicated and very talented service professionals who take my needs and my vehicle’s requirements seriously and deliver on their promises. professionals who take my needs and my vehicle’s requirements seriously and deliver on their promises. More

This place has possibly the worst customer service I've ever seen. I've been trying for days to get someone to contact me in regards to an f450 they have on their lot. Started messaging a salesman gave him ever seen. I've been trying for days to get someone to contact me in regards to an f450 they have on their lot. Started messaging a salesman gave him my information to contact me and then he stopped responding. Have not heard a peep from him for almost 4 days now. Sent a message to a manager. Nothing. Tried messaging their customer service. Nothing. It's beyond infuriating when youre trying to buy a 66k vehicle and can't get the basic help you need. This has got to be the worst dealership I've ever dealt with. More

Jake, my service advisor, was very attentive to my concerns and answered all my questions in detail and provided me with the exact costs for each item. In addition, the vehicle was serviced exactly as concerns and answered all my questions in detail and provided me with the exact costs for each item. In addition, the vehicle was serviced exactly as requested and is performing properly. Although other issues arose upon inspection and I was given proper advise for future services needed. Thanks to Jake and the technicians and mechanics who serviced my vehicle! More

Team is great to work with. They do their best to keep things simple and make the processes efficient. They do their best to keep things simple and make the processes efficient. More

We had been researching online for different SUV's for weeks. The Chevy Trax was not high on the list, but after we saw and drove it...Loved it! Usually going to a dealership is not the most pleasurable e weeks. The Chevy Trax was not high on the list, but after we saw and drove it...Loved it! Usually going to a dealership is not the most pleasurable experience, but with Chris Lopez, our salesperson and all of the helpful and friendly staff at Swickard, it was! More

Izzy was professional’ knowledgeable and efficient, will certainly bring my C8 back here again for service. certainly bring my C8 back here again for service. More