
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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I really have to THANK EDIN! !!!! For being so patient with me and taking the time to explain everything to me. I didn’t know what to do once I found out my car needed a new engin !!!! For being so patient with me and taking the time to explain everything to me. I didn’t know what to do once I found out my car needed a new engine but Edin really took the time to explain everything and I have to say that goes a long way. My husband was a truck driver and passed away recently and he always took care of the cars and now I am navigating this on my own. I really thank you so much Edin., and Kier also was helpful. I will be a lifelong customer for sure. Thank you again. More
Was greeted by Nicole in service who helped me check in my car. Shared with her why my car was coming in and she shared the process. The timing for all of this was fantastic. I like the efficiency and such my car. Shared with her why my car was coming in and she shared the process. The timing for all of this was fantastic. I like the efficiency and such. One recommendation... how about washing the car after service? This doesn't take that long but adds to the experience. Overall, impressed for the first visit. More
I can't say enough good things about my last two service appointments. I was kept in the loop on everything. I was told expected timelines and then they were able to find a way to get my car back to me soo appointments. I was kept in the loop on everything. I was told expected timelines and then they were able to find a way to get my car back to me sooner. I can't not tell you how much I appreciated the honesty and information I got from my service advisor. More
My Service manager was considerate of my time and needs. He sought price adjustment when phone quote from appointment center differed from in person quote. He sought price adjustment when phone quote from appointment center differed from in person quote. More