
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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Better than Anticipated Going to a dealership can be intimidating to say the least. We were skeptical whether we would be interested in a lease or purchase. However, we intro Going to a dealership can be intimidating to say the least. We were skeptical whether we would be interested in a lease or purchase. However, we introduced ourselves to Adiss, Harry and a few others and all our skepticism went out the window. Everyone was knowledgeable and very helpful. More
Good experience After a rather odd phone message which I wondered if it was spam, my app eventually told me there was a recall to be done. Since the car is only two After a rather odd phone message which I wondered if it was spam, my app eventually told me there was a recall to be done. Since the car is only two months old I wouldn’t have had any idea what the service was. Lamar was very friendly and the service seems to be fine. The only other service performed was supposedly topping off the four tires. My app showed that nothing had been done to the tires as they were still low and uneven. So it was taken care of but then at home I discovered they had left one of the valve stem caps off so I had to make another trip back, which again Lamar quickly took care of. I would say on my purchase experience and this service experience there were details not paid enough attention to, so I can’t give five stars. More
Very friendly people Outstanding service. Found the car I wanted 60 miles away,delivered it to my home.No extra charge. Service like that is hard to find. Outstanding service. Found the car I wanted 60 miles away,delivered it to my home.No extra charge. Service like that is hard to find. More
Honest and to the point. Percy and his Finance Team are great people. I had the best experience I have ever had at a dealership and going to the dealership is at the top of my Percy and his Finance Team are great people. I had the best experience I have ever had at a dealership and going to the dealership is at the top of my list for least favorite things to do. They were fast, honest, and no BS. Got straight to the point and the best part is they actually listen to you instead of trying to BS you. Great experience. More
Oil change and tire rotation Great service, greeted when I got there and was checked in quickly. My car was finished in about 2 hours and I was called when it was done. Upon pick Great service, greeted when I got there and was checked in quickly. My car was finished in about 2 hours and I was called when it was done. Upon pickup i found my car complete and clean!, thanks for the car wash!! More
Smooth & Easy From the moment I made contact with your Internet Sales Manager, Joshua Vafee, I felt comfortable and at ease. He was extremely knowledgeable and alth From the moment I made contact with your Internet Sales Manager, Joshua Vafee, I felt comfortable and at ease. He was extremely knowledgeable and although the particular car that I wanted was not at your location, he worked tirelessly to find it for me. A great personality, always smiling and upbeat and he made my entire experience from start to finish enjoyable! More
Adiss Stepanians Very good, worked with us both at the sales transaction and at delivery. Small dent on delivery but he coordinated everything and was fixed in 3 days. Very good, worked with us both at the sales transaction and at delivery. Small dent on delivery but he coordinated everything and was fixed in 3 days. Didn't feel we overpaid for the car even though we might have been. Would recommend him highly.. More
Dishonest Total lied to my daughter , sold a extended warranty and would not cover any repairs , it was a 60 month plan and only set up as a 24 month , no help Total lied to my daughter , sold a extended warranty and would not cover any repairs , it was a 60 month plan and only set up as a 24 month , no help what so ever ! Very very Dishonest and will never ever buy a car from this dealership . More
Great service from Augustine and Joe Great price Even delivered car to our house! Would recommend to friends Found car we wanted at another dealer Good lease terms No waiting at deal Great price Even delivered car to our house! Would recommend to friends Found car we wanted at another dealer Good lease terms No waiting at dealership More
Service completed timely The service was completed in one day. The dealership gave me a ride home and a ride back to th3 dealership to pick up my car. The service was completed in one day. The dealership gave me a ride home and a ride back to th3 dealership to pick up my car. More