Swickard Chevrolet of Thousand Oaks

Disappointing So very disappointed in this dealership. Post sales support/response is absolutely abysmal. I have been trying to get a mistake in the paperwork cor So very disappointed in this dealership. Post sales support/response is absolutely abysmal. I have been trying to get a mistake in the paperwork corrected and it has been almost two weeks. Don't expect anyone to call you back right away. No one seems to talk to each other. More

Oil Change, inspection Clint, Service Advisor, quickly accommodated me. Did the oil change and free car wash. Did a safety inspection, the original brakes still good at 9 Clint, Service Advisor, quickly accommodated me. Did the oil change and free car wash. Did a safety inspection, the original brakes still good at 96,000 miles-amazing. . More

Excellent Service & Very Friendly Staff The Staff is very friendly and accommodating! I never have to wait too long and I am always offered a ride. My car is always delivered very clean! B The Staff is very friendly and accommodating! I never have to wait too long and I am always offered a ride. My car is always delivered very clean! Best Dealership ever! I will be Leasing or Buying from Silver Star again! More

Rick and Clint did a fine job. It was a simple oil change but they both did a fine job and are a pleasure with whom to deal. There is no more to say except your requirement for at l It was a simple oil change but they both did a fine job and are a pleasure with whom to deal. There is no more to say except your requirement for at least 25 words makes no sense. More

Quick and Friendly. I appreciate the one on one visit. No distraction from the reason I am there. From the time I placed the call to the moment my car was returned to me. I appreciate the one on one visit. No distraction from the reason I am there. From the time I placed the call to the moment my car was returned to me. All involved were very friendly and helpful. Thank you all ..... More

Lamarr was AWESOME!! Have dealt with quite a few individuals in the service department but Lamarr was by far the BEST!! He was extremely knowledgeable and made sure that Have dealt with quite a few individuals in the service department but Lamarr was by far the BEST!! He was extremely knowledgeable and made sure that I left happy!! Thank you Lamarr for making my experience amazing!! More

Always a good experience with service advisors that are very Overall a very good experience a little time consuming but all in all I don’t take my truck anywhere else. Rich kept me informed all day. Overall a very good experience a little time consuming but all in all I don’t take my truck anywhere else. Rich kept me informed all day. More

The lease experience I had was the BEST I have had. I have leased cars over the last 25 years, Porches, Infiniti’s, Hummer’s and Hyundai ‘s. Your crew that I delt with were outstanding. From Augustine t I have leased cars over the last 25 years, Porches, Infiniti’s, Hummer’s and Hyundai ‘s. Your crew that I delt with were outstanding. From Augustine to Josh and your Finance Joe to the rest of your group of people who are more than willing to answe my questions. They all make me feel welcome. More

Welcoming and informed Despite the unfortunate leak, and resultant unexpected expense, caused by a rodent gnawing through my Volt's coolant hose, the experience with Carmen Despite the unfortunate leak, and resultant unexpected expense, caused by a rodent gnawing through my Volt's coolant hose, the experience with Carmen was more than satisfactory. She took the time to explain everything that was going to happen, was happening and had happened. Was always congenial and knowledgable. Was conscious of what needed to be done and what didn't. Being a Volt it was the first time I had taken it in since the complementary visits just after purchase and I was very pleased with the experience. More

work on 1500 Silverado They are always a pleasure to work with. I had no appointment and yet they took the truck in and did an excellent job as always They are always a pleasure to work with. I had no appointment and yet they took the truck in and did an excellent job as always More