
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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My Favorite Dealership Everyone was very patient with me on my schedule not pushy and very kind which made for a quick and enjoyable experience. I buy all my cars from them! Everyone was very patient with me on my schedule not pushy and very kind which made for a quick and enjoyable experience. I buy all my cars from them! More
Smooth Transaction My Silverado needed some planned maintenance. The service agents that I have worked with in the past have both recently retired. So I was helped by a My Silverado needed some planned maintenance. The service agents that I have worked with in the past have both recently retired. So I was helped by a new service agent, Kirstine. She was very knowledgeable and pleasant. We spoke on the phone the day before so she new exactly what I needed and when I showed up for my appointment she was ready to get me checked in and on my way within minutes. She promised the work to be done the same day and she delivered on her promise. When I arrived to pick up my vehicle she had everything in order and I was on my way home within minutes. A very smooth transaction from beginning to end. More
excellent service service was excellent, the staff was friendly, the price was right AND I received a free car wash that I was not expecting. "I WILL RETURN." service was excellent, the staff was friendly, the price was right AND I received a free car wash that I was not expecting. "I WILL RETURN." More
A nice extra Thank you for not only providing excellent and efficient care, but I returned to a very clean car! Thank you for doing that. I appreciate how courte Thank you for not only providing excellent and efficient care, but I returned to a very clean car! Thank you for doing that. I appreciate how courteous everyone is also. More
Personable My experience was great compared to when I purchased my last vehicle. Even the salesman I was not working with were friendly and accommodating. My sal My experience was great compared to when I purchased my last vehicle. Even the salesman I was not working with were friendly and accommodating. My salesman Mike Charles went above and beyond to make my experience pleasant. I would purchase there again. More
Awesome :) Tom is great. Really nice guy and it was a pleasure working with him! Rubin was great too. Very knowledgeable in his field. Left satisfied with my pur Tom is great. Really nice guy and it was a pleasure working with him! Rubin was great too. Very knowledgeable in his field. Left satisfied with my purchase. More
Clean. Friendly and Accomodating!!! Bought my CPO Silverado 1 1/2 year ago from Silverstar. Took it to Rydell which was closer to me for service. Completely un-satisfactory. They could n Bought my CPO Silverado 1 1/2 year ago from Silverstar. Took it to Rydell which was closer to me for service. Completely un-satisfactory. They could not even find me in their system after servicing. Had to go back to Silverstar even though it is 20 miles out of my way. More
Great SERVICE Rich was amazing. Best service visit i have had in 5 years. Called uber, double checked some things for me, was on time as promised.Thank you Rich was amazing. Best service visit i have had in 5 years. Called uber, double checked some things for me, was on time as promised.Thank you More
Coolant system repair during fire storm During the Thomas fire in Ventura my car began overheating while loaded with what I needed in case of evacuation. It happened on Tuesday during the wo During the Thomas fire in Ventura my car began overheating while loaded with what I needed in case of evacuation. It happened on Tuesday during the worst of the storm. On Wednesday I spent hours trying to find someone to repair it but shops were closed or down to 1 or 2 mechanics. I stumbled upon your number by accident while searching and was so happy to be able to get an appointment for the next day. My only complaint is that my car wasn't looked at that day, but by that time the fire was moving away from Ventura and I wasn't feeling quite so stranded and terrified. It was repaired yesterday and my service representative was charming and helpful "don't ya know" 😃 More
Richard Hailey was excellent to work with as he scheduled my routine service on my Stingray Corvette. I was able to make an appointment, have the work done correctly and get out. with as he scheduled my routine service on my Stingray Corvette. I was able to make an appointment, have the work done correctly and get out. More