Swickard Chevrolet of Thousand Oaks

Five Star All the Way! The Service Appointment was made with ease, check in was also easy, and the wait time was short enough. The customer service area was adequate, but no The Service Appointment was made with ease, check in was also easy, and the wait time was short enough. The customer service area was adequate, but not up to Lexus standards. More

Extended Warranty service repair As always, my service guy, Bob Geary, is the best. If he was in sales, I'd probably buy another car. He never over promises and under delivers. As always, my service guy, Bob Geary, is the best. If he was in sales, I'd probably buy another car. He never over promises and under delivers. More

Replaced tire pressure sensor Brought my wife's 2009 Cad in for a tire pressure sensor warning light. Problem was quickly diagnosed, and the replacement was completed. Bob Geary Brought my wife's 2009 Cad in for a tire pressure sensor warning light. Problem was quickly diagnosed, and the replacement was completed. Bob Geary was excellent to deal with and made sure the work was completed quickly as I was waiting. More

Super easy and very nice experience Excellent assistance from Mr Dave Foley in Sales. A pleasure to work with and very knowledge about the car I was leasing. I would highly recommend thi Excellent assistance from Mr Dave Foley in Sales. A pleasure to work with and very knowledge about the car I was leasing. I would highly recommend this dealership, very professional and made leasing an easy option. Love our new Equinnox!! More

Four Star The service was great and so was Lamarr. Lamarr is so friendly and helpful. The only problem was when they brought my car up for me the paper mat and The service was great and so was Lamarr. Lamarr is so friendly and helpful. The only problem was when they brought my car up for me the paper mat and the plastic on the driver's seat were still in the car both times. I had to get rid of these things on my own. That's not my job that's the porter's job. I'm not happy about that. More

In and out! When I buy or lease a new car I hate spending hours to make a deal. When I went to Silverstar I knew what I wanted and how much I was willing to pay. When I buy or lease a new car I hate spending hours to make a deal. When I went to Silverstar I knew what I wanted and how much I was willing to pay. It took about 20 minutes to close the deal and everyone was happy. I will go back when I'm ready for another vehicle. I like dealers that will let you know quickly if they can come close to your figures. More

Quick and painless service. This was the best service experience I've had at this dealership. Very quick and straightforward, and Lamaar even threw in a coupon for my oil change This was the best service experience I've had at this dealership. Very quick and straightforward, and Lamaar even threw in a coupon for my oil change. I took a gamble and decided to wait for my car (free Wifi and coffee was a nice touch), but my service was done way quicker than expected. They even washed the car for free. More

Helpful & efficient As usual, service team is reliable and timely. From dropping me off, picking me up, and keeping me updated about status of service, Silver Star is “o As usual, service team is reliable and timely. From dropping me off, picking me up, and keeping me updated about status of service, Silver Star is “on my side.” More

Purchase of Chevy Traverse. Everyone we met with was courteous, friendly, and there was no pressure whatsoever. They totally explained all our financial options which made the p Everyone we met with was courteous, friendly, and there was no pressure whatsoever. They totally explained all our financial options which made the purchase simple. More

Great no pressure environment! Was not planning on purchasing a new vehicle on this day. Such a great deal and great sales people made this a great experience. I will always use Si Was not planning on purchasing a new vehicle on this day. Such a great deal and great sales people made this a great experience. I will always use Silver Star for all my vehicle needs and services. More