
Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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Satisfied Lemar in the Service dept was very helpful ! Dave the Service manage gave me valuable info on my 2017 50th Anniversary Camaro! Thanks everyone! See Lemar in the Service dept was very helpful ! Dave the Service manage gave me valuable info on my 2017 50th Anniversary Camaro! Thanks everyone! See you again More
They go above and beyond expectations Both Frankie and Shawn went out of their way to help get me in not only the car I wanted, but what I could do. There was no over selling or typical Both Frankie and Shawn went out of their way to help get me in not only the car I wanted, but what I could do. There was no over selling or typical games that you would expect at a dealership. From the moment I called in to inquire about the car, to the moment I walked in the door, everyone was so friendly and wanted to make you feel comfortable to see what they could do to meet your needs. Frankie even took extra time to show me the ins and outs of the car. Shawn, just today, remembered me by name days later, and is looking into a couple questions I have on my new "used" car. I don't believe he needs to do that, but I think that is what makes a great business, and happy customers. Thank you Frankie and Shawn! More
Friendly, professional service. The guys at Silverstar Chevrolet are great! They took excellent care of my car. They helped me decide what work needed to be done and we're very flexi The guys at Silverstar Chevrolet are great! They took excellent care of my car. They helped me decide what work needed to be done and we're very flexible with my budget and schedule. More
Great Service Great service. Car was diagnosed fast and correctly. Part was ordered and arrived on time. Repair was done on time. Received car cleaner then when I d Great service. Car was diagnosed fast and correctly. Part was ordered and arrived on time. Repair was done on time. Received car cleaner then when I dropped it off. Did not think that would be possible! More
Great service experience Reservation for service was very easy, used the app on my Chevrolet. Service was quick, in and out in less than an hour. The service staff was very Reservation for service was very easy, used the app on my Chevrolet. Service was quick, in and out in less than an hour. The service staff was very friendly and informative. This service was free, so-great price. More
Car expertise with great customer care. Car expertise with great customer care is the secret to your great dealership. Lamar was an example of that. I went away with a great feeling. Car expertise with great customer care is the secret to your great dealership. Lamar was an example of that. I went away with a great feeling. More
This is a great dealership and "women friendly" too. I appreciated my experience at Silver Star because our sales professional (Eugene) was very down to earth, honest, and was able to work with me as an I appreciated my experience at Silver Star because our sales professional (Eugene) was very down to earth, honest, and was able to work with me as an equal. I was able to test the vehicle, discuss the specifics that I wanted, and hear the pricing details without and games or sales pitch etc. The crew did a good job on delivery and even put a big bow on the car (it was my birthday present). The only dismay I have had is that the charging and electric information was communicated wrong and this has led to some distrust of my purchase. Because this all electric car is a definite culture shock for all who purchase the information that is provided about how to power it should be accurate. I feel like I was lied to. PS, in addition to Eugene I really liked working with Lou!! THANKS!!! More
Very good and timely service. Carmen was very knowledgeable and professional. Everyone has always been helpful and professional in all of my past visits. I look forward to my next Carmen was very knowledgeable and professional. Everyone has always been helpful and professional in all of my past visits. I look forward to my next service requirement. More
Great! Tom swift was very informative and treated myself and my kids with kindness and respect . Lou ( manager ) was sweet and worked out a great deal for my Tom swift was very informative and treated myself and my kids with kindness and respect . Lou ( manager ) was sweet and worked out a great deal for my family. More
New Truck purchase Thomas Swift did a great job working with me to purchase my new truck. He worked with me to choose between the two different vehicles I liked, the sal Thomas Swift did a great job working with me to purchase my new truck. He worked with me to choose between the two different vehicles I liked, the sales manager was patient with my :offers" and worked with me to get the best deal. Frank in Finance did a great job getting me a good rate and I was pleased with the purchase. As usual the dealer never makes it easy and I spent 4 hours there which is way too long, but that just seems the way it is with auto purchases. More