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Swickard Chevrolet of Thousand Oaks

Thousand Oaks, CA

4.5
414 Reviews

3440 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 414 reviews

May 10, 2025

I’ve always had a good experience, servicing my Chevrolet Volt at this dealership. Eddie in particular was very helpful and answered all my questions. More

by pezworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edin
May 12, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're delighted to hear that Eddie and the team at Swickard Chevrolet Thousand Oaks provided you with a great service experience for your Volt. Thank you for sharing your positive feedback!

May 10, 2025

Horrible. After service they refuse to call me back. Left messages 5/6 times. Changed me for replacing engine and cabin filters on my last oil change. Then More

by rzide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keir
May 13, 2025 -

Swickard Chevrolet of Thousand Oaks responded

I'm sorry to hear about your experience and the lack of communication you've encountered. We strive for transparency in our services, so it's concerning that you haven't received a clear explanation. I would like to have someone look into this to see what may have happened. so please contact me at the email address below with your full name and phone number. Also, when you contact me, please list the name "rzide" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 08, 2025

Very attractive dealership. Service was prompt, personnel was polite, performed their duties well, but not a smile in the house. More

by Michael B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one introduced themselves, no name badges, Heather Gonzalez
May 09, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Michael, thank you for sharing your feedback with us at Swickard Chevrolet Thousand Oaks. We're glad to hear the service was prompt and professional, but we'll work on bringing more smiles next time!

May 06, 2025

Swickard Chevrolet is a friendly neighborhood dealership, where trust, confidence and communication come together in a family-like setting. I can always rely on service agents like Edin and his crew to be ef More

by Howard Fridkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edin Lopez
May 06, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Howard, we're delighted to hear that Edin and the team at Swickard Chevrolet Thousand Oaks have earned your trust with their efficient service. We appreciate your kind words and are thrilled you feel like part of our family! Enjoy every moment with your 2024 C8 Corvette!

May 01, 2025

I really have to THANK EDIN! !!!! For being so patient with me and taking the time to explain everything to me. I didn’t know what to do once I found out my car needed a new engin More

by Cindypaolaalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keir , Joanna Martinez, Josh sales manager and the finance manager too.
May 02, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Cindy, we're so glad to hear that Edin and Kier were able to provide the support you needed during this challenging time at Swickard Chevrolet Thousand Oaks. Your kind words mean a lot to us, and we look forward to serving you in the future!

May 01, 2025

I In joined the visit at swickard Chevrolet of Thousand Oaks. I would recommend this dealership. More

by Jasantos64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna
May 01, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Thank you for the great review. We look forward to seeing you again at Swickard Chevrolet Thousand Oaks!

April 26, 2025

I buy a lot of cars, so if I am buying, I need a great deal which I got at Swickard Chevy More

by Steve S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Herold
Apr 29, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Steve, we are grateful to have earned your business here at Swickard Chevrolet Thousand Oaks. Thanks for your feedback, and welcome to the Swickard family!

April 16, 2025

Was greeted by Nicole in service who helped me check in my car. Shared with her why my car was coming in and she shared the process. The timing for all of this was fantastic. I like the efficiency and such More

by levine.larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole in Service
Apr 17, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Larry, thanks for sharing your feedback! We're glad to hear Nicole and the team at Swickard Chevrolet Thousand Oaks provided an efficient experience. We appreciate your suggestion about washing cars after service — it's always helpful to know how we can improve. Looking forward to seeing you again!

April 16, 2025

I can't say enough good things about my last two service appointments. I was kept in the loop on everything. I was told expected timelines and then they were able to find a way to get my car back to me soo More

by jenny k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Pech - 5 stars!
Apr 16, 2025 -

Swickard Chevrolet of Thousand Oaks responded

Jenny, we're delighted to hear about your positive service experiences at Swickard Chevrolet Thousand Oaks! Our team is committed to keeping you informed and ensuring timely service. Thank you for sharing your feedback with us!

April 15, 2025

Ed my service advisor was extremely helpful on getting my air conditioner diagnosed. The did not find a leak in the system. More

by kengilbert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edin
Apr 16, 2025 -

Swickard Chevrolet of Thousand Oaks responded

We're glad to hear Ed was able to assist you with your air conditioner at Swickard Chevrolet Thousand Oaks. Thank you for sharing your experience!

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