Swickard Chevrolet of Thousand Oaks
Thousand Oaks, CA
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I’ve always had a good experience, servicing my Chevrolet Volt at this dealership. Eddie in particular was very helpful and answered all my questions. Volt at this dealership. Eddie in particular was very helpful and answered all my questions. More
Horrible. After service they refuse to call me back. Left messages 5/6 times. Changed me for replacing engine and cabin filters on my last oil change. Then After service they refuse to call me back. Left messages 5/6 times. Changed me for replacing engine and cabin filters on my last oil change. Then now telling me I need to change them again after 7500 miles. When I questioned why, they won’t give me answer. My guess is the work was never done in the first place. Left mutitlple messages with many different people. And can’t get a call back to explain.. Only respoonce back was asking for a review. Here it is. Either your diagnostic is xx or your trying to scam customers. More
Very attractive dealership. Service was prompt, personnel was polite, performed their duties well, but not a smile in the house. Service was prompt, personnel was polite, performed their duties well, but not a smile in the house. More
Swickard Chevrolet is a friendly neighborhood dealership, where trust, confidence and communication come together in a family-like setting. I can always rely on service agents like Edin and his crew to be ef where trust, confidence and communication come together in a family-like setting. I can always rely on service agents like Edin and his crew to be efficient and helpful from the time I drop my vehicle off, until I the time I pick it up. Thanks to the Swickard family, I now have a reliable service team to take care of my 2024 C8 Corvette. If I don’t see you anytime soon, that’s because you did a great job! Thanks! More
I really have to THANK EDIN! !!!! For being so patient with me and taking the time to explain everything to me. I didn’t know what to do once I found out my car needed a new engin !!!! For being so patient with me and taking the time to explain everything to me. I didn’t know what to do once I found out my car needed a new engine but Edin really took the time to explain everything and I have to say that goes a long way. My husband was a truck driver and passed away recently and he always took care of the cars and now I am navigating this on my own. I really thank you so much Edin., and Kier also was helpful. I will be a lifelong customer for sure. Thank you again. More
Was greeted by Nicole in service who helped me check in my car. Shared with her why my car was coming in and she shared the process. The timing for all of this was fantastic. I like the efficiency and such my car. Shared with her why my car was coming in and she shared the process. The timing for all of this was fantastic. I like the efficiency and such. One recommendation... how about washing the car after service? This doesn't take that long but adds to the experience. Overall, impressed for the first visit. More
I can't say enough good things about my last two service appointments. I was kept in the loop on everything. I was told expected timelines and then they were able to find a way to get my car back to me soo appointments. I was kept in the loop on everything. I was told expected timelines and then they were able to find a way to get my car back to me sooner. I can't not tell you how much I appreciated the honesty and information I got from my service advisor. More

