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Swickard Honda

Gladstone, OR

4.6
665 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 665 reviews

May 20, 2025

Professional, excellent communication, on time service, clean facility, high level of customer service. Pricey work More

by howardkropf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
May 20, 2025 -

Swickard Honda responded

Howard, thank you for sharing your feedback! We're glad to hear that our team at Swickard Honda provided excellent communication and service. We appreciate your input on pricing and will keep it in mind as we strive to improve.

May 19, 2025

Service technicians are always super kind! Great coffee station, snacks provided while you wait. Can get you finished quickly. More

by Madison Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
May 20, 2025 -

Swickard Honda responded

Madison, we're delighted to hear you enjoyed the amenities and efficient service at Swickard Honda. Thanks for sharing your experience with us!

May 18, 2025

Worst experience ever! Confusion for online sales. No followup. Extended time to figure out lease process and to generate paperwork. They didn’t understand their own paperw More

by mll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager and employee named Trevor
May 21, 2025 -

Swickard Honda responded

I'm sorry to hear about your frustrations with our online sales process. It's clear we fell short in providing the timely and efficient service you deserve, and we apologize for any inconvenience this caused. Thank you so much for this feedback, your comments will help us improve, and if there's anything further you'd like to discuss or need assistance with, I ask that you please reach out directly to the email address below. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 16, 2025

Jada, a service rep at Swickard Honda in Gladstone was condensending and rude. I will never deal with her again. She did not explain the process or price. When I asked her the comment was " it was in the More

by robinconnelly
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jada
May 16, 2025 -

Swickard Honda responded

Robin, I'm sorry to hear about your recent experience at Swickard Honda. We appreciate your feedback and will address this internally to ensure better service in the future. Thank you for bringing it to our attention. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 16, 2025

Did everything that needed to be done in a timely manner. Very polite and professional. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig , Taylor Covert, Traci Amor
May 19, 2025 -

Swickard Honda responded

We are glad to hear that our team provided excellent service. Thanks for choosing Swickard Honda!

May 16, 2025

Customer waiting area was pleasant and the service rep, Tina was very helpful in explaining all that needed to be done. I’ve tried other dealerships in the past, and I think this one ranks above them all. More

by Ron Cascisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina (service representative)
May 19, 2025 -

Swickard Honda responded

Ron, we're delighted to hear that you had a positive experience with Tina and found our customer waiting area pleasant at Swickard Honda. Thank you for choosing us over other dealerships!

May 13, 2025

Great customer service, easy scheduling, and Kasey went out of her way to make my service appointment a positive experience. More

by smileen
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Griggs Technician
May 14, 2025 -

Swickard Honda responded

We're delighted to hear that Kasey made your service appointment a positive experience at Swickard Honda! Thank you for highlighting our customer service and easy scheduling. We appreciate your feedback!

May 10, 2025

My experience getting service at this dealership has been phenomenal; Jada especially is lovely to work with. When I came here to buy a car, I was passed over and the salesperson only spoke to my husband, More

by gravesjillianm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
May 12, 2025 -

Swickard Honda responded

Jillian, we're glad to hear that Jada made your service experience at Swickard Honda a positive one. We apologize for the earlier sales interaction and appreciate your feedback as it helps us improve. Thank you for sharing! Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

May 09, 2025

They have served my needs well over nineteen years and and and and and and’s More

by odwyer7365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, service
May 12, 2025 -

Swickard Honda responded

Thanks so much. We look forward to your next visit to Swickard Honda!

May 09, 2025

I have been taking my Odyssey for 10+ years. Always treated me right. I love the free car wash as it sends me down the road with a smile. More

by olsofran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
May 12, 2025 -

Swickard Honda responded

We're delighted to hear that you've been enjoying your visits and the complimentary car wash at Swickard Honda for over a decade! Thank you for being such a loyal customer, and we look forward to keeping you smiling on the road.

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