
Swickard Honda
Gladstone, OR
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My service advisor, Tina, was nothing short of excellent in communicating the status of my warranty repair and understanding my concerns. She is amazing! I wasn't thrilled with the fact that my Prologue was in communicating the status of my warranty repair and understanding my concerns. She is amazing! I wasn't thrilled with the fact that my Prologue was in the shop for nearly a month, only a few months after we bought it, but that's more on Honda as a manufacturer than Swickard. Swickard has been great! More
I wanted to purchase a new vehicle through the Costco Auto Program and Swickard Auto replied. Brian was persistent in contacting me and when we were ready to make a purchase thats why I reached back out Auto Program and Swickard Auto replied. Brian was persistent in contacting me and when we were ready to make a purchase thats why I reached back out to him. More
Very pleasant service experience. We got an appointment for the same day we called, and were seen as soon as we arrived. Waited with free snacks and drinks, and got frequent updates We got an appointment for the same day we called, and were seen as soon as we arrived. Waited with free snacks and drinks, and got frequent updates. We even got an oil change discount that we didn't qualify for, as it was time-sensitive for later in the day. More
This is second buy at Swickard Honda in Gladstone. I'd give this time a "5" out of five. Five years ago a "2" out of five. My salesperson was: Zack Potts. I'd give him a "5" outta five. Very helpful I'd give this time a "5" out of five. Five years ago a "2" out of five. My salesperson was: Zack Potts. I'd give him a "5" outta five. Very helpful and knew the product. Absolutely not pushy. Swickard, this time was very accommodating. Took awhile to get the numbers $$$ where I would sign on to the deal. The finance guy was excellent too. I said I didn't want the extras $$$ and he didn't push it. Ya I'd go there again. Be sure you get an offer based on the MSRP. Go through Costco for your best deal. My 2 cents More
Everyone is friendly, they hold there promise when I was in search of a vehicle to view even tho I was 5 hours away, and not having to feel like your pushed on the sale. in search of a vehicle to view even tho I was 5 hours away, and not having to feel like your pushed on the sale. More
We had a great experience with Jeylee at Honda while buying a car for our son. She was patient, explained everything clearly, and never made us feel pressured. Her customer service was excellent, profes buying a car for our son. She was patient, explained everything clearly, and never made us feel pressured. Her customer service was excellent, professional, kind, and helpful every step of the way. Highly recommend her! More