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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
552 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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552 Reviews of Swickard Honda of Thousand Oaks

August 14, 2024

Daniel, the salesman, was very down to earth and up front and he really made the sale a great experience. The manager who he worked with to discuss the deal was also accommodating in terms of what we were lo More

by chris1366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Vega, Carlos Montoya
Aug 14, 2024 -

Swickard Honda of Thousand Oaks responded

Chris, we're delighted to hear that Daniel and our team at Swickard Honda of Thousand Oaks made your car-buying experience exceptional. Thanks for recommending us; we look forward to assisting you with your next purchase! Welcome to the Swickard family!

August 08, 2024

Shira in service has been extremely helpful with my steering problem. I came in a few weeks ago for routine service and mentioned that my steering is binding on hot days. They were able to locate the p More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira Marroquin
Aug 09, 2024 -

Swickard Honda of Thousand Oaks responded

Bob, we're delighted to hear that Shira and the team at Swickard Honda of Thousand Oaks could assist you with your steering issue. Thanks for sharing your positive experience! Safe driving ahead!

August 05, 2024

Excellent service and very professional. The staff was very friendly and accommodating. Thank you again More

by Jcdmeconsultant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Aguirre, Carlos Montoya
Aug 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for the kind words! We're glad to hear that our team at Swickard Honda of Thousand Oaks provided excellent service and a friendly atmosphere. We appreciate your support!

August 05, 2024

This dealership provided us with the hybrid car and color we are looking for. It is a spacious dealership that you will feel comfortable. More

by Nelia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaudrey
Aug 06, 2024 -

Swickard Honda of Thousand Oaks responded

Nelia, we're glad to hear you found the perfect hybrid car at Swickard Honda of Thousand Oaks! Thanks for sharing your positive experience with us. Welcome to the Swickard family!

August 05, 2024

On my first visit to the dealership I was welcomed by Randy who showed me the range of CRV models and explained differences between them. I decided on a 2025 CRV EX L, it test drove beautifully and was b More

by Hondahappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Nagpal, Syed-Finance Dept.
Aug 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your wonderful experience! We're delighted to hear that Randy and Syed provided such excellent service at Swickard Honda of Thousand Oaks. Enjoy your new 2025 CRV, and we appreciate the high recommendation!

August 04, 2024

Jordan understood what I wanted and did not want in a new vehicle and was able to deliver flawlessly More

by briggscondra
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan and Tim
Aug 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thanks for trusting Swickard Honda of Thousand Oaks with your business! Jordan and the rest of our team wish you happy miles ahead.

August 02, 2024

Dealership had car I was looking for and I was able to test drive it. Dealer was able to order the car in the preferred color More

by dadonahoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel (Danny) man who sold us on car
Aug 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thanks for sharing your experience! We're glad Swickard Honda of Thousand Oaks could help you find and order the car in your preferred color. Enjoy the ride!

August 02, 2024

We bought our Civic here in 2007, And we have had the regular maintenance done on it ever since. After a relative gave us a three-year-old Fit, we started taking it here for maintenance, as well. There More

by Rkl666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David CATARINO , Carlos Montoya
Aug 02, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for your loyalty and trust in Swickard Honda of Thousand Oaks over the years! We're delighted to continue providing maintenance for both your Civic and Fit. Your continued support means a lot to us!

July 27, 2024

Cassandra and Achilles are AMAZING! !! It was a VIP experience!!! I would highly recommend them to anyone! I drove to from Culver City just to be their client! The dealership is the best More

by Danny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassandra, Achilles
Jul 29, 2024 -

Swickard Honda of Thousand Oaks responded

Danny, we're delighted to hear that Cassandra and Achilles provided you with a VIP experience at Swickard Honda of Thousand Oaks! Thanks for making the trip from Culver City and recommending us. Safe travels in your new vehicle!

July 27, 2024

Tire rotation was not set so I went into manual I did it myself unfortunately this happened last time More

by Nonianish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Jul 29, 2024 -

Swickard Honda of Thousand Oaks responded

I apologize for the inconvenience with your tire rotation. We strive to provide thorough service and it's disappointing to hear this happened again. Please reach out so we can address this properly. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

Jul 29, 2024 -

Nonianish responded

Thanks for the emails hope next time they will fix it

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