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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
669 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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669 Reviews of Swickard Honda of Thousand Oaks

December 28, 2025

BEST DEALERSHIP❗️GREAT SALES AND GREAT SERVICE STAFF❗️MY CAR # 5 HERE❗️WORTH THE DRIVE‼️ More

by jlaw52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Mgr, Zamar Farhad
December 23, 2025

Reliance upon internet software for customer communication was extremely annoying and disfunctional. The service rep and shuttle driver were nice. However it was difficult to talk to an experien More

by arklekohout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve, the shuttle driver, was excellent., Carlos Montoya
Dec 24, 2025 -

Swickard Honda of Thousand Oaks responded

We're glad to know our service rep and shuttle driver made a positive impression, but we're sorry the rest of your visit was less than satisfying. Your feedback about our communication process will be used as an opportunity for improvement. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

December 10, 2025

I have a very good experience with Honda of Thousand Oaks. I had to do a recall repair on my 2018 Accord. It was very easy to get an appointment, Juan was great, good communications, repair was done on More

by aa_to
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, Alvarez
Dec 11, 2025 -

Swickard Honda of Thousand Oaks responded

We're glad to hear Juan and our team made the recall repair process smooth and efficient. Thank you for choosing Swickard Honda of Thousand Oaks! Thank You, Customer Experience Management customerexperience@swickard.com

December 10, 2025

Greg was very helpful and knowledgeable. I will use Greg for future work. He is very friendly and cares about his customers More

by pdrucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Dec 11, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience with Greg! We will be sure to pass along your feedback to him. We appreciate your continued business here at Swickard Honda of Thousand Oaks! Thank You, Customer Experience Management customerexperience@swickard.com

December 09, 2025

I GOT EXCELLENT EXPERIENCE SALES PERSON WAS SO NICE AND KIND. HE EXPLAINED ME ALL THE DETAILS KINDLY. More

by Jihun Kang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Kim
Dec 10, 2025 -

Swickard Honda of Thousand Oaks responded

Jihun, we are so grateful to have had the opportunity to work with you and provide you with a 5-star experience! Thank you for choosing Swickard Honda of Thousand Oaks and for sharing your feedback. We wish you safe travels ahead! Thank You, Customer Experience Management customerexperience@swickard.com

December 07, 2025

Greg was fantastic! Super helpful and explained everything so I could understand as I am not a car person! More

by monicakern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg T.
Dec 08, 2025 -

Swickard Honda of Thousand Oaks responded

Monica, we're glad Greg made the process clear and easy for you at Swickard Honda of Thousand Oaks. Thank You, Customer Experience Management customerexperience@swickard.com

December 07, 2025

We absolutely loved it there. Chris went out of his way to accommodate us, he wasn’t pushy. He listened to us. And we drove off with my third Honda that we have leased from them. More

by lisadavis4004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Soto
Dec 08, 2025 -

Swickard Honda of Thousand Oaks responded

Lisa, hearing your feedback about Chris and our team made our day! Congratulations on your third Honda from Swickard Honda of Thousand Oaks. Here's to many more! Thank You, Customer Experience Management customerexperience@swickard.com

December 06, 2025

Great customer service friendly and knowledgeable it was fast with out any inconvenience thank you More

by rtpr793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Lumbrano
Dec 08, 2025 -

Swickard Honda of Thousand Oaks responded

We're grateful to have you as a Swickard Honda of Thousand Oaks customer. Thanks for the review! Thank You, Customer Experience Management customerexperience@swickard.com

December 04, 2025

I always trust this dealership with my Vehicles, service writers are honest, fair and courteous. More

by Hazel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Chacon, Lidia Saldana
Dec 04, 2025 -

Swickard Honda of Thousand Oaks responded

Hazel, thank you for the great review. We look forward to seeing you again at Swickard Honda of Thousand Oaks! Thank You, Customer Experience Management customerexperience@swickard.com

December 02, 2025

Joseph H. Lashkari is an excellent person that I have met at Swickard Honda. I appreciate his help very much. Thanks Joseph. Kind Regards, Zafar More

by farooquizafar90
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph H. Lashkari
Dec 03, 2025 -

Swickard Honda of Thousand Oaks responded

Zafar, we're delighted to hear your feedback about Joseph! Thank you for choosing Swickard Honda of Thousand Oaks and for sharing your positive experience. Thank You, Customer Experience Management customerexperience@swickard.com

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