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Swickard Honda of Thousand Oaks
Thousand Oaks, CA
552 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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552 Reviews of Swickard Honda of Thousand Oaks
April 30, 2025
This Honda Dealer now sucks. Having been buying cars and getting them serviced for over 20 yrs. Now I have to have two appointments to get everything done. Not one person that wo Having been buying cars and getting them serviced for over 20 yrs. Now I have to have two appointments to get everything done. Not one person that works there acts like there care about service. Also was refused p/u to get my car after service. So had to walk away with car 1/2 serviced. Dealership trying to save money by having one way p/u. What am I to do walk there from work. So who is going to lose money by trying stupid save money trick by having one way only transportation. What happened to Willy and all the great people who use to work there ??? There are better Honda Dealer then this. More
by cairo123
Employees Worked With
Willie Burr
April 30, 2025
The service is always excellent and our representative, Odin, was intelligent, friendly and very knowledgeable. He was a pleasure to deal with. Odin, was intelligent, friendly and very knowledgeable. He was a pleasure to deal with. More
by SharkeyGreatwhiteshark1
Employees Worked With
Odin
April 25, 2025
Chase Winchester was very helpful checking me in for my service appointment on 4/11/25. He patiently answered my questions, called me later to ask if a dirty cabin filter could be replaced, and then texted service appointment on 4/11/25. He patiently answered my questions, called me later to ask if a dirty cabin filter could be replaced, and then texted me when the car was ready. I really appreciate that he called me regarding the additional work (cabin filter) rather than texted. When additional work is requested, texting is not sufficient because the customer is almost always going to have questions, and then texting phone-tag begins that becomes very inefficient & unprofessional. I will definitely ask for Chase when scheduling my next service appt. More
by misc4paul
Employees Worked With
CHASE WINCHESTER
April 24, 2025
Excellent from time I made appointment on line to the time I arrived at the agency and met Jason the agent to the time I received the info that the service was completed. Smooth all the way. time I arrived at the agency and met Jason the agent to the time I received the info that the service was completed. Smooth all the way. More
by Marty
Employees Worked With
Jason
April 24, 2025
Everyone from sales to finance was courteous, professional, straightforward and a pleasure to work with. A painless experience (for a change) leasing a new car! professional, straightforward and a pleasure to work with. A painless experience (for a change) leasing a new car! More
by drbaron
Employees Worked With
Chris Ramsis, Sales
April 24, 2025
Jason is an excellent service advisor. He listened to my concerns and went above and beyond to help me resolve my issue. I had such a positive experience at Swickard, I would highly reco He listened to my concerns and went above and beyond to help me resolve my issue. I had such a positive experience at Swickard, I would highly recommend them. More
by kimisr
Employees Worked With
Jason Van Dixhorn
