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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
552 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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552 Reviews of Swickard Honda of Thousand Oaks

July 06, 2024

Within minutes of dropping my car off for an oil change, I got a text and phone call to trade it in on a new car. Then they tried to sell me services the manual said were 50k miles away. When I called to ma More

by Hmmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Montoya
Jul 09, 2024 -

Swickard Honda of Thousand Oaks responded

We apologize for the inconvenience you experienced during your visit. It sounds like we missed several opportunities to provide a smooth and efficient service. I appreciate the feedback, this will definitely be shared with the management team and be dealt with internally. If you have any further observations or information to share, please feel free to reach out at your convenience. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

July 05, 2024

Great service Justin Soohoo is always great and very helpful always a great experience thanks More

by Sheryl.hamlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Jul 08, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for taking the time to review Swickard Honda of Thousand Oaks, Sheryl. We love to hear you're always in great hands with Justin! See you next time!

July 04, 2024

Keith was extremely real and down to Earth. He wasn’t focused on making a sale. He just wanted us to find what we loved. I felt zero pressure to by a car. More

by Mmcewan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're glad Keith made the process enjoyable and pressure-free at Swickard Honda of Thousand Oaks. Enjoy your new ride!

July 03, 2024

Went in late on a Saturday for a low tire pressure problem. Greg diagnosed the issue quickly and managed to get us same day service, in and out in less than 2 hours. Thanks,Greg! More

by dlgilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thanks for sharing your experience! We're glad Greg could quickly diagnose and resolve the issue at Swickard Honda of Thousand Oaks. Safe travels!

July 02, 2024

Dealership was great. No pressure, informative and patient with us. They also went out of their way to make sure the price was competitive. More

by 08sass-does
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Jul 03, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're glad to hear our team at Swickard Honda of Thousand Oaks provided a no-pressure, informative, and patient service. Enjoy your new vehicle and welcome to the Swickard family!

July 02, 2024

The dealership responded quickly to my requests, matched a Costco offer and provided me with exactly the car I had asked for with a minimum of “back and forth.” More

by judith.tapper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria
Jul 02, 2024 -

Swickard Honda of Thousand Oaks responded

Judith, we're delighted to hear that our team at Swickard Honda of Thousand Oaks could meet your needs efficiently and match the Costco offer. Enjoy your new car, and welcome to the Swickard family!

July 02, 2024

Very kind and helpful. The card is well taken care of. The representative was straight forward and knowledgeable. More

by NannetteH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 02, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with our team at Swickard Honda of Thousand Oaks! We're glad to hear everything went smoothly.

June 30, 2024

Justin, in service, was phenomenal. For a same day appointment, he got my vehicle in and out in less than 2 1/2 hours. Professional, courteous, and personable, he was a pleasure to dea More

by Aznsapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 01, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that Justin provided exceptional service at Swickard Honda of Thousand Oaks. We appreciate your feedback and look forward to serving you again!

June 30, 2024

Thanks to Z this was the best car purchase experience that I’ve ever had !!! More

by Dlion70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph , Zamar Farhad
Jul 01, 2024 -

Swickard Honda of Thousand Oaks responded

We are so happy that our Swickard Honda of Thousand Oaks team earned your five stars. Thanks, Dlion! Enjoy the road in your new vehicle, and welcome to the Swickard family!

June 29, 2024

As a patron of Thousand Oaks Honda for over 25years feel their products and services are excellent. More

by donletney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed, Cassandra and Tim
Jul 01, 2024 -

Swickard Honda of Thousand Oaks responded

Don, thanks so much for the 5-star review of Swickard Honda of Thousand Oaks!

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