Swickard Honda of Thousand Oaks

Willie is the #1 reason I keep going back. Over the years I have developed such trust in his advice and he provides such excellent service to me always. He needs to be cloned! I hope he never leaves because I have developed such trust in his advice and he provides such excellent service to me always. He needs to be cloned! I hope he never leaves because I love my Honda CRV and will probably buy a 3rd eventually! More

Willie Burr is the best. I feel like I am a valued customer when I interact with him. He always calls me by my name and he takes the time to explain to me what's going on with my car in detail. customer when I interact with him. He always calls me by my name and he takes the time to explain to me what's going on with my car in detail. More

The Service Department went out of their way to make sure my Wife was satisfied with her experience getting her car serviced. The Service Manager Len, was very nice and my wife is very happy we purchased our my Wife was satisfied with her experience getting her car serviced. The Service Manager Len, was very nice and my wife is very happy we purchased our CRV. We dropped off the car in the middle of the night and they called us promply in the morning and reviewed our needs. Later that afternoon, Mike called to let us know the vehicle was ready and we went over the price. Mike informed us that our tires were causing the noises my wife could not discribe. More

Service folks admirably filled in for one another at the beginning and at the end of the service when the other was busy with another customer. They all had a great attitude, great energy and great "team" e beginning and at the end of the service when the other was busy with another customer. They all had a great attitude, great energy and great "team" effort! My questions were answered thoughtfully and in as much detail as I could expect. I gave well-deserved 5s for four of the five categories, but a 3 when it came to cost simply because I can't believe I should have to pay $79.99 for a A-1 oil change and tire rotation. Call me old-fashioned, but I remember when I changed my own oil at a fraction of the cost...... Did appreciate the 10% off coupon from the dealership, however!! More

They always provide GREAT customer care and service I have bought two cars fom them and I have always serviced my Ridgeline there. Yes the dealership prices are pricy but worth the attention to detail th have bought two cars fom them and I have always serviced my Ridgeline there. Yes the dealership prices are pricy but worth the attention to detail that they provide like round trip shuttle service and a carwash. Terri does an excellent job of getting me my car at the time I need since i don't live in the area it's important to get my car when I leave work! In General HONDA should work on getting better pricing for replacement parts!!!!! More

Hi, I was looking trading in my old car and checking out Hi, I was looking trading in my old car and checking out buying option at several dealership. I went to showroom to explore options to understand the Hi, I was looking trading in my old car and checking out buying option at several dealership. I went to showroom to explore options to understand the best fit for me. Jeff was very friendly and he was very knowledgeable which helped me to decide and finalize upon a car. Jeff was very helpful on explaining the payment options and I got very good finance rate with good trade in value. I am extremely happy with the service. I will definitely recommend "Honda of Thousand Oaks" to my friends. Thank You Naveen More

Good service and friendly helpful staff. I have had my car serviced there regularly and I appreciate the good work. They complete work in a timely fashion. car serviced there regularly and I appreciate the good work. They complete work in a timely fashion. More

Just purchased a 2013 accord from Allison she made experience enjoyable easy and fun. I would deffintly refer anyone I know to see her to buy your next Honda ! experience enjoyable easy and fun. I would deffintly refer anyone I know to see her to buy your next Honda ! More

This was our first visit to this dealership. I am exceptionally pleased and impressed by the efficient, thorough and prompt service we received from the service department staff. We will most defini exceptionally pleased and impressed by the efficient, thorough and prompt service we received from the service department staff. We will most definitely be returning for future services. More

Great overall experience. Great customer service. Carlos Montoya is always has a great attitude and is very professional. Always does and excellent job and I highly recommend him. Montoya is always has a great attitude and is very professional. Always does and excellent job and I highly recommend him. More