Swickard Honda of Thousand Oaks

Excellent Preowned Vehicle Purchase Experience On 10/12/14, I helped my daughter buy a preowned Honda CrossTour from Harry Deirmendjian at Honda of Thousand Oaks. Harry provided us with excellent s On 10/12/14, I helped my daughter buy a preowned Honda CrossTour from Harry Deirmendjian at Honda of Thousand Oaks. Harry provided us with excellent service that day! He was easy to talk to, low key, friendly, and knowledgeable. Best of all, he really listened to us and what we wanted! More

Service Department Excellence I just recently purchased a 2014 Honda LX and have gone in twice. Once for an oil change and maintenance and the other to have my tire checked. I I just recently purchased a 2014 Honda LX and have gone in twice. Once for an oil change and maintenance and the other to have my tire checked. I am so very impressed with their expertise and customer service. I found all of the employees to be fast, efficient and friendly. I will keep going back. A special thanks to Mike and Willie, Service Dept. More

Excellent, friendly, and generous Willie Burr took fantastic care of me today! I came in to have license plate brackets installed on my Pilot and Accord. Willie and Carlos greeted m Willie Burr took fantastic care of me today! I came in to have license plate brackets installed on my Pilot and Accord. Willie and Carlos greeted me promptly. Carlos walked me to the parts department so that I could obtain a little bit of hardware, and when I returned, Willie took over without being asked. He went to service, grabbed some tools, and completed the service himself (even though he is an advisor not a mechanic). When he finished, he thanked me, and did not even charge for the service. I could not possibly have asked for better service, and I will definitely be back. I highly recommend Willie Burr, and the entire team at Thousand Oaks Honda. More

Wouldn't buy a car They tried to sell me a car they didn't have. @ 31,900 the different of car price is is 5,000. I brought my car at DCH of Oxnard They tried to sell me a car they didn't have. @ 31,900 the different of car price is is 5,000. I brought my car at DCH of Oxnard More

rude and intimidating Service ‘bites the hand that feed them’! Females. Be aware. You will be humiliated at Thousand Oaks Honda. Subsequent to dropping $525.02 on May Service ‘bites the hand that feed them’! Females. Be aware. You will be humiliated at Thousand Oaks Honda. Subsequent to dropping $525.02 on May 6, and then $366.69 on May 19 ($891.71 in less than 2-weeks) at this dealership for my 2005 Honda Accord, I was rudely spoken to by a Service Writer. On Friday, June 6, I visited this facility to order a right spring for the trunk of my 2005 Honda Accord (estimate $80). Parts Department had taken the old spring but I needed the spring to prop up the trunk until a new one could be installed. So I returned to the Dealership. Harrison found the spring but was sarcastic. When I challenged his sarcasm he went into ‘meltdown’ and ‘in my face’ outside of the service center for all to hear; customers, staff and visitors. He continued his tirade and then turned his back to complain about me to his Service Manager. I saw no reason to remain loyal and to spend good money ($1000 in one-month) with arrogant, ignorant and confrontational people so I have found a wonderful independent Honda mechanic. More

Great Customer Service I'll make it short and sweet- We all know buying a car can be a nightmare however Brandon Smith and Barry Smith made my first car purchase an easy and I'll make it short and sweet- We all know buying a car can be a nightmare however Brandon Smith and Barry Smith made my first car purchase an easy and pleasant transaction. They were both very helpful, cooperative and helped me get a great deal on my new 2014 Honda Accord. All in all, I left feeling extremely satisfied with my whole experience. More

Great place to buy a car! My husband and I did our research and visited many dealerships in the quest for our perfect new car and we were so pleased with the quality and friend My husband and I did our research and visited many dealerships in the quest for our perfect new car and we were so pleased with the quality and friendly service we received from Jeff. We will definitely be back when we need another new car. Jeff was pleasant, well informed and worked hard to answer all of our very specific questions. He walked with us through the whole deal and made sure we were well taken care of. We went to other dealerships who are affiliated with Costco and were less than impressed, it's a big purchase and none of the other dealerships made us feel confident in their abilities or willing to part with our money. Even the guy in the service department of TO Honda was very friendly and answered our numerous questions and he wasn't getting commission for our sale. Also, the price was better than any other dealer quote on the Central Coast. I will definitely be recommending Jeff to friends who like low hassle, friendly and knowledgable service. Thousand Oaks Honda surpassed my expectations. Thank you! More

I have purchased dozens of vehicles in my life, but I have never had the exceptional service Jeffrey Edelman gave me. He was responsive, helpful, informative, and sold me my Honda Odyssey Touring at a pr have never had the exceptional service Jeffrey Edelman gave me. He was responsive, helpful, informative, and sold me my Honda Odyssey Touring at a price that could not be met, let alone beaten, by any of the other four dealerships I contacted! I felt no pressure to buy, only that he was there to assist my decision-making process. Call him; he's the best! More