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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
564 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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564 Reviews of Swickard Honda of Thousand Oaks

February 19, 2025

Excellent service and friendly service! It was a pleasure working with Carlos! The Honda's were beautiful! More

by 4jonigalvan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Feb 19, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that Carlos and our team at Swickard Honda of Thousand Oaks provided excellent service. Enjoy your beautiful Honda, and we hope to see you again soon!

February 19, 2025

I had a very positive experience thanks to Odin Catena. He understood this was a new experience for me and guided me through a recall I had from Honda. I would also like to thank the service manager and hi More

by grandmacja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Odin Catena
Feb 20, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Odin Catena and the service team at Swickard Honda of Thousand Oaks made your experience a positive one. It's great to know they guided you through the recall process smoothly and efficiently. Thank you for sharing this feedback!

February 18, 2025

Very professional and knowledgeable staff. Easy negotiations and good value. I would highly recommend this dealership. More

by jamsosn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zamar Farhad
Feb 18, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for recommending Swickard Honda of Thousand Oaks! We're delighted to hear that our team provided a professional and smooth experience. We appreciate your support and look forward to serving you again in the future!

February 17, 2025

Thank you, Omar. He understood my needs perfectly and had me in and out in just a few hours. It's always a pleasure to work with him. He is honest, professional, and More

by basiradin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 17, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Omar provided you with such a seamless experience at Swickard Honda of Thousand Oaks. Thank you for your kind words and support!

February 13, 2025

I was frustrated at first, but everyone was very helpful in helping me figure it all out. More

by blwtr
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valeria, Ari, David (in service dept)
Feb 13, 2025 -

Swickard Honda of Thousand Oaks responded

Thank you for leaving Swickard Honda of Thousand Oaks a five-star review! We are happy to hear that our team was helpful. If you need anything else, please let us know!

February 12, 2025

We were very happy with the salesman , Randy Nagpal, who helped us find the car we wanted and explained the features for us. More

by Accord fan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Nagpal
Feb 12, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Randy was able to assist you in finding the perfect car at Swickard Honda of Thousand Oaks. Thank you for sharing your positive experience!

February 12, 2025

everything worked out smooth and nice. Good service deliver on time and went out of way to make it happened More

by chrisjaelee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Feb 13, 2025 -

Swickard Honda of Thousand Oaks responded

Chris, we're delighted to hear that everything went smoothly and you received great service at Swickard Honda of Thousand Oaks. Thanks for sharing your experience with us!

February 11, 2025

The staffs are friendly. They give me fair pricing and never try to push a sale. More

by michaelshidavor
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Ramsis
Feb 11, 2025 -

Swickard Honda of Thousand Oaks responded

Thanks for the shoutout! We're glad you felt accommodated by our team at Swickard Honda of Thousand Oaks. Safe travels!

February 10, 2025

After service is bad, left message many times no response from the service advisor. Link for video inspection sent via email didn’t open. Spoke with the service manager gave him the email to send the inspect More

by Mir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chase Winchester
Feb 10, 2025 -

Mir responded

After service is bad, left message many times no response from the service advisor. Link for video inspection sent via email didn’t open. Spoke with the service manager gave him the email to send the inspection video, but he didn’t send either.

Feb 10, 2025 -

Swickard Honda of Thousand Oaks responded

I'm sorry to hear about the communication issues you've experienced, Mir. We strive for prompt and effective service, so it's disappointing to learn that we fell short here. Please reach out directly when you have a moment; I'd like to ensure this is resolved properly for you. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

Feb 10, 2025 -

Mir responded

Please send me the service inspection video link.

February 09, 2025

My husband and I felt very taken care of here and Valeria was great! I highly recommend this dealership! More

by blwtr
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Podoynitsyna
Feb 10, 2025 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that you and your husband had a great experience with Valeria at Swickard Honda of Thousand Oaks! Thank you for the recommendation, and we look forward to assisting you again in the future.

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