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Swickard Toyota

Edmonds, WA

4.7
1,674 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,674 Reviews of Swickard Toyota

November 04, 2021

the shop guys were accurate and very polite, even pulling my car in from the rain. More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
shop guys
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Nov 05, 2021 -

Swickard Toyota responded

Thank you Karen for leaving us such an terrific rating!

November 04, 2021

Mark and Neal take care of you. Great dealership! 2nd car I have purchased here More

by Pdalrymple63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark and Neal, Paul Chung
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Nov 05, 2021 -

Swickard Toyota responded

We thank you for being such a valuable customer and for leaving us such a terrific review!

November 03, 2021

Dealership is very clean. Everyone is very friendly and inviting. Felt low pressure while looking. More

by Kythomp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Hazrati
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Nov 03, 2021 -

Swickard Toyota responded

We are so happy to hear you had such a positive experience during your time at Swickard Toyota. Thank you for your 5-Star review

November 03, 2021

All the staff is very attentive and kind!! My service advisor was king and I thinks he's pretty awesome and he explains and break things down so I know exactly what I'm paying for!!! Thanks Swickard Toyo More

by Nicoletouray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King
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Nov 03, 2021 -

Swickard Toyota responded

Nicole, we're so happy your service appointment went well. We sure appreciate you taking the time to leave us a great review and we look forward to seeing you at your next visit.

November 03, 2021

It was great! The $15.73 paperwork charge was bizarre however. That was ridiculous. I’ve never heard of such a thing. For that charge there should have been ‘free’ snacks during my 3 hour wait to get my More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly, David Eduardo (did the work, didn’t meet him), Zack(?)
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November 03, 2021

Quality service. Excellent team atmosphere. Clean. Happy to recommend the dealer for service and sales. More

by damian.pisanelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 03, 2021 -

Swickard Toyota responded

Damian, we appreciate you taking the time to leave such a wonderful review. We look forward to seeing you in the future. Thank You!

November 03, 2021

Great service. It was super easy. Dropped my car off for regular maintenance. My vehicle was done much earlier than expected. Would recommend. More

by bradmdideriksen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon H
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Nov 03, 2021 -

Swickard Toyota responded

Thank you so much Brad for taking the time to leave an excellent rating We are very pleased to hear of your great experience with our service department.

November 03, 2021

From sales to service this dealership is always friendly and provides great customer service! They make you feel like a family here. More

by MTracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ionel, john
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Nov 05, 2021 -

Swickard Toyota responded

Thank you for the 5-Star review! We appreciate you and your business in every way.

November 03, 2021

Shaelynn was professional and considerate. He was thorough and knowledgeable. I appreciate his/his team’s assistance. More

by amberlmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaelynn
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Nov 03, 2021 -

Swickard Toyota responded

Thank you Amber! We appreciate your feedback and taking the time to share your experience regarding your recent service visit..

November 02, 2021

I was disappointed to get back in my car after service and all the crap was still in my car….mat, plastic, etc. Shoddy! We’ve been customers at this dealership for years/bought 3 cars here but service i More

by janbclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Turner
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Nov 03, 2021 -

Swickard Toyota responded

Thank you for your feedback Jan and you are special to us. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention Please feel free to call me anytime, so I can speak with you personally regarding your concern, Kevin Nelson on my direct line at (425)608-4727.

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