Swickard Toyota

Called and left a message 3 times about a issue I needed addressed never received a call back. Finally on my 4th call I set up an appointment to get a 45k mile service and the issue looked at. The only thin addressed never received a call back. Finally on my 4th call I set up an appointment to get a 45k mile service and the issue looked at. The only thing that was done was a basic oil change (who knows if anything else was even looked at definitely not the cabin filter, but that was checked off….the only thing I asked to avoid was wiper blades brand new and rotating my wheels and tires, brand new wheels were scratched during a service here previously so brakes and tires are my responsibility) Nothing else taken care of now I need to make another appointment to get a simple part diagnosed. When I arrived to pick up the vehicle in an empty service area no one greeted me for over 5 minutes, stood around looking at 3 different service writers….got passed between two service advisors ( they will be right with you…. Laughable ) 30 minutes later someone finally “helped” me. I understand a business that is short handed especially in automotive (I spent 25yrs in the industry) but common curtesy goes a long way. The service writer that did finally help me was fine he did apologize for the delay but no one seemed to be on the same page. Probably not going to waste my time anymore. Paid and left … Not a good service. Lost a customer with 2 Toyotas purchased in the last 4 years. More

Easy access, always able to accommodate my requests. Great support, services, and very friendly staff. Great support, services, and very friendly staff. More

Used to be my go to for my Toyota’s and purchased another Toyota because I loved the professional service team. However it’s like going to a fast food restaurant now and the left hand doesn’t know what the r Toyota because I loved the professional service team. However it’s like going to a fast food restaurant now and the left hand doesn’t know what the right hand is doing. Getting someone…anyone to give you an update is brutal. I would rather have a filling than attempt to get a straight answer from the people in the service department. More

The only place I take my car since I’ve lived in WA. Very honest and helpful honest and helpful More

Service is great. Easy to schedule, drop off and coordinate service. No waiting and attentive service. coordinate service. No waiting and attentive service. More

Great experience. Michael Bishop was very open an honest. We had no unanswered questions by the time we chose to buy. We had no unanswered questions by the time we chose to buy. More

Beeta was fantastic, and treated us right away. From greeting us at the door, bringing us water, and being so personable. Her and the manager, Ahmad, were kind, receptive, and willing to work with us. I greeting us at the door, bringing us water, and being so personable. Her and the manager, Ahmad, were kind, receptive, and willing to work with us. If I need to buy again, I would absolutely come here. More

Staff are very helpful and friendly. Ive been coming back here for car services and purchases of cars here for car services and purchases of cars More

I bought my truck when this was still Magic Toyota. I bring my truck back for all my services and still continue now that it is Swickard Toyota. bring my truck back for all my services and still continue now that it is Swickard Toyota. More

The dealership is very modern and the waiting room very comfortable. Catha Caspian very helpful. comfortable. Catha Caspian very helpful. More