Swickard Toyota

Called and left a message 3 times about a issue I needed addressed never received a call back. Finally on my 4th call I set up an appointment to get a 45k mile service and the issue looked at. The only thin addressed never received a call back. Finally on my 4th call I set up an appointment to get a 45k mile service and the issue looked at. The only thing that was done was a basic oil change (who knows if anything else was even looked at definitely not the cabin filter, but that was checked off….the only thing I asked to avoid was wiper blades brand new and rotating my wheels and tires, brand new wheels were scratched during a service here previously so brakes and tires are my responsibility) Nothing else taken care of now I need to make another appointment to get a simple part diagnosed. When I arrived to pick up the vehicle in an empty service area no one greeted me for over 5 minutes, stood around looking at 3 different service writers….got passed between two service advisors ( they will be right with you…. Laughable ) 30 minutes later someone finally “helped” me. I understand a business that is short handed especially in automotive (I spent 25yrs in the industry) but common curtesy goes a long way. The service writer that did finally help me was fine he did apologize for the delay but no one seemed to be on the same page. Probably not going to waste my time anymore. Paid and left … Not a good service. Lost a customer with 2 Toyotas purchased in the last 4 years. More

Khing was the staff who helped me today, and he is very professionally telling us about what we want to know and what we should know. professionally telling us about what we want to know and what we should know. More

Great client service. Welcoming and approachable. Purchased at least 15 cars from Ionel Forcos at this dealership and I’m perfectly content with each purchase and with my experience. Purchased at least 15 cars from Ionel Forcos at this dealership and I’m perfectly content with each purchase and with my experience. More

Poor communication about service and when service was completed. Did not try to communicate in person with customer who was waiting at dealership. Customer waited an additional 30 minutes, unnecessarily completed. Did not try to communicate in person with customer who was waiting at dealership. Customer waited an additional 30 minutes, unnecessarily. Dealer texted wrong number although was given correct number to text. More

Great experience. Michael Bishop was very open an honest. We had no unanswered questions by the time we chose to buy. We had no unanswered questions by the time we chose to buy. More

The dealership is very modern and the waiting room very comfortable. Catha Caspian very helpful. comfortable. Catha Caspian very helpful. More

I bought my truck when this was still Magic Toyota. I bring my truck back for all my services and still continue now that it is Swickard Toyota. bring my truck back for all my services and still continue now that it is Swickard Toyota. More

Beeta was fantastic, and treated us right away. From greeting us at the door, bringing us water, and being so personable. Her and the manager, Ahmad, were kind, receptive, and willing to work with us. I greeting us at the door, bringing us water, and being so personable. Her and the manager, Ahmad, were kind, receptive, and willing to work with us. If I need to buy again, I would absolutely come here. More

Staff are very helpful and friendly. Ive been coming back here for car services and purchases of cars here for car services and purchases of cars More

Horrible service, got blamed for them not doing their job. Drop of car Monday morning, get it back Friday and only after I called asking about it. Excuse was that service writer was on vacation and unabl job. Drop of car Monday morning, get it back Friday and only after I called asking about it. Excuse was that service writer was on vacation and unable to contact me. Not really an excuse to not be doing their job. Also needed a shuttle back to the dealership and no offer to even that. Go to literally any other Toyota dealership. More