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Swickard Toyota

Edmonds, WA

4.7
1,710 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,710 Reviews of Swickard Toyota

October 19, 2021

Good service even though there was a significant wait time for Express Service. Problem resolved. More

by Tony Naughtin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 20, 2021 -

Swickard Toyota responded

Thank you for your positive review. We are working daily to improve.

October 19, 2021

This dealership is professional and clean. I always use their services whenever I need something done with my Prius. The pricing is pretty reasonable as well. More

by Pruis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Paul Chung
Oct 20, 2021 -

Swickard Toyota responded

Thank you for your wonderful review. We appreciate your business!

October 19, 2021

Service department is very slow I got there for a 1:40 appointment 10 minutes early the guy who checked me and said my service would be done at 3 at 415 I finally went up there to check on my vehicle it w More

by Macyallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Chung
Oct 26, 2021 -

Swickard Toyota responded

Thank you for your review. We apologize for the unpleasant experience during your visit. We are working diligently to improve our efficiency in our service department.

October 19, 2021

Very nice, clean and friendly personell. Waiting room was very comfortable, well lit with nice seating. More

by Dave Fitzwater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khing Ly. Roman Hudson, Paul Chung
Oct 20, 2021 -

Swickard Toyota responded

We are thrilled to hear of your pleasant experience at Swickard Toyota.

October 19, 2021

Trying to be understanding since the whole world is short staffed but at least give customers a heads up before their appts to let them know they’ll be sitting around for 2 hours with no option of a loaner. More

by moonicavu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Khing Ly
October 19, 2021

Staff was extremely helpful, knowledgeable, and professional. They took care of my son's car without breaking my bank. I definitely will return for future maintenance. More

by gmarie.joslin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Connell
Oct 20, 2021 -

Swickard Toyota responded

Thank you for your positive review. We appreciate your business today and in the future

October 19, 2021

It was very easy to book an appointment. I arrived at the scheduled time and was greered promptly and curtiously. I was notified when the service had been completed, within the anticipated timeframe. The pro More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
Oct 20, 2021 -

Swickard Toyota responded

Thank you kindly for the positive review John

October 19, 2021

Waiting area is clean, pleasant, quiet, Techician professional and best of all price very reasonable. More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King Lee, Paul Chung
Oct 20, 2021 -

Swickard Toyota responded

Thank you Julie

October 19, 2021

They are professional and they know how to treat and respect their customers and their need. More

by Muradbaluch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
October 18, 2021

Helpful staff, friendly people, great customer service, good locations, good communication, clean office, great people More

by daniyal.baloch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Ali, Paul Chung
Oct 20, 2021 -

Swickard Toyota responded

We appreciate the nice words and we value you as a customer

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