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Swickard Toyota

Edmonds, WA

4.6
1,620 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,620 Reviews of Swickard Toyota

September 05, 2024

Service Department can’t be beat. I had a small glitch on a request and Khing resolved it and handled it personally More

by Mpetracca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing
Sep 05, 2024 -

Swickard Toyota responded

We're delighted to hear that Khing and our Service Department at Swickard Toyota provided exceptional service. Thanks for sharing your experience!

September 05, 2024

The advisor was very nice and was able to get all my service completed and went over everything More

by t.chiangpradit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 06, 2024 -

Swickard Toyota responded

We love to hear you had a great experience with our service advisor. Thank you for choosing Swickard Toyota!

September 02, 2024

Gerardo went above and beyond to find us the vehicle we wanted in the timeframe we needed. This is the second new vehicle I've purchased from this dealership and I would not hesitate to go back to them aga More

by redmondstaar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Ornelas Torres
Sep 03, 2024 -

Swickard Toyota responded

Redmondstaar, we're delighted to hear that Gerardo provided exceptional service and helped you find the perfect vehicle! Thanks for choosing Swickard Toyota again; we look forward to assisting you in the future.

August 30, 2024

Khing accommodated my vehicle when it broke done and had to be towed to the dealership. He provided a loaner car and kept me updated on the progress of the repair More

by Theresac2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing service department and Grace for the loaner
Sep 02, 2024 -

Swickard Toyota responded

We're delighted to hear that Khing took great care of you and your vehicle at Swickard Toyota. Thanks for sharing your positive experience!

August 30, 2024

First service on my Toyota, service was very fast and staff was friendly. Good experience More

by Ljbrooks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Sep 03, 2024 -

Swickard Toyota responded

We are glad to hear that our team provided fast and friendly service. We look forward to assisting you with future automotive needs here at Swickard Toyota!

August 28, 2024

I was a little disappointed with the person that took my information since I asked about an advice on a plastic part that guards my driver door- At a parking lot someone scrapped it.- His answer was it d More

by yorlyserrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Aug 28, 2024 -

Swickard Toyota responded

We're sorry to hear about your experience and appreciate the feedback, Yorly. At Swickard Toyota, we aim for better communication and service. We appreciate your feedback and your comments will be shared with the Sales Management team. Thank you, Terry Collins - Customer Experience Team Lead

August 26, 2024

I could give 5 star rating but the coffee machine is not working. This is the second time I have appointment that the coffee machine is nit wirking. I'm looking forward to have a good coffee that day but I More

by john-and-marsha
Recommend Dealer
Yes
Employees Worked With
I believed his name is Joseph. I didn't met anybody except him.
Aug 26, 2024 -

Swickard Toyota responded

Thank you for your feedback! We're glad to hear that overall, you had a positive experience at Swickard Toyota. We apologize for the inconvenience with the coffee machine and will address this issue promptly. Your satisfaction is important to us!

August 25, 2024

This time I got tremendous service. In fact it’s depends on service advisor. The guy name Gabriel was best ever More

by rahman.redwanur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Aug 26, 2024 -

Swickard Toyota responded

Rahman, we're delighted to hear that Gabriel provided you with tremendous service at Swickard Toyota. Thanks for sharing your experience!

August 21, 2024

Always dependable, tells what needs to be done and way and what are options are More

by daleajeremiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Aug 22, 2024 -

Swickard Toyota responded

We are grateful to have earned your loyal business. Thanks for choosing Swickard Toyota!

August 18, 2024

They provide a comfortable environment with free coffee or tea while your vehicle is being worked on More

by Rkt1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Aug 19, 2024 -

Swickard Toyota responded

Thanks for the great feedback! We're glad to hear you enjoyed the comfortable environment and complimentary beverages at Swickard Toyota. We look forward to serving you again!

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