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Swickard Toyota

Edmonds, WA

4.7
1,673 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,673 Reviews of Swickard Toyota

January 27, 2023

Service Dept is very timely in getting work done professionally, will return as is needed More

by Classicrocknw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney
Report | Print
Jan 27, 2023 -

Swickard Toyota responded

Thank you very much! We appreciate you and your business and look forward to serving you again.

January 26, 2023

Since the change in leadership/ownership, service has been spotty. Prices are doubled from Magic Toyota; personnel are harder to communicate with. The latest iteration of texts from the agent monitoring More

by cfransson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agent who took my order for service in the garage
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Feb 01, 2023 -

Swickard Toyota responded

Thank you for your review of Swickard Toyota cfransson. We're sorry to hear that you've had a negative experience since the change in leadership/ownership and that our prices are not aligned with those of Magic Toyota. Our personnel strive to be as communicative as possible and we're glad you found our latest iteration of text messages helpful. If there is anything else we can do to improve your experience, please don't hesitate to reach out.

January 25, 2023

Shaylon Depew is my go to person, always very friendly & courtesy. Would Highly recommend him.Thank you. More

by Ednarichard9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaylon Depew
Report | Print
Jan 27, 2023 -

Swickard Toyota responded

Thank you so much for this amazing review. We appreciate you and your business.

January 24, 2023

Fast service! Very helpful and got everything I needed done. Was in and out in no time. More

by Joshsaintjacque
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caspian
Report | Print
Jan 27, 2023 -

Swickard Toyota responded

Thank you for the 5 stars. We appreciate you and your business.

January 21, 2023

I always receive exceptional service. I drove 1-1/2hrs to Swickard Toyota to buy my car, even though there is a dealership in my town, and always bring my car to Swickard for maintenance More

by Sarah Willett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy (Sales) Service I don’t remember their name
Report | Print
Jan 24, 2023 -

Swickard Toyota responded

Thank you for the kind words! We appreciate you and your business and look forward to serving you again.

January 14, 2023

Very helpful and enthusiastic staff who did some extra research to make sure all my questions were answered. More

by mebrunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaking Depew
Report | Print
Jan 20, 2023 -

Swickard Toyota responded

We strive for customer excellence and are pleased that we reached that goal with you. We appreciate you and look forward to serving you again.

January 14, 2023

Very friendly, competent staff. I appreciated their advice to resolve my small issue. I came back the next day and they fixed my problem! More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Jan 20, 2023 -

Swickard Toyota responded

Thank you for this 5-star review of our service department. We appreciate you and your business.

January 11, 2023

Customer service are awesome I will always recommend friends to this dealer my car was fix in less then 30min I was so happy the way treated I will always petronize swickard Toyota More

by Benzitto4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHAyLON DEPEW
Report | Print
Jan 20, 2023 -

Swickard Toyota responded

Thank you for the 5 stars for our service department. We appreciate you and your business and the recommendation. We look forward to serving you again.

January 06, 2023

Communicate well with Shaylon providing excellent service Ask questions and Shaylon provides answers regarding the concerns More

by Bravoalpha08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaylon, Paul Chung, Taylor Covert
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Jan 10, 2023 -

Swickard Toyota responded

Thank you for the 5 stars. We strive for great communication with our guests and are pleased we reached that goal with you. We appreciate you and your business.

January 05, 2023

Dealt with Kringle for many years. He does a great job. Good customer service and always is very professional. More

by bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Report | Print
Jan 10, 2023 -

Swickard Toyota responded

We strive for customer excellence and are pleased that we reached that goal with you. We appreciate you and your business and look forward to serving you again.

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