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Swickard Toyota

Edmonds, WA

4.6
1,640 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,640 Reviews of Swickard Toyota

July 11, 2022

Beware - Swickard will mislead you through a transaction if you don’t understand the process More

by nicole
Recommend Dealer
No
Employees Worked With
Ahmad Alkabra
Aug 10, 2022 -

Swickard Toyota responded

We are very sorry you feel this way. We try to explain the process clearly to everyone and make it an easy, stress free transaction. We apologize for coming up short this time with you. We will take this review and implement it into our learning process. We hope you will give us another chance in the future.

July 07, 2022

Service staff greeted me immediately at arrival. Explained likely cause of problems and gave me accurate estimate of price range for repairs. Left car overnight. Service mgr called me with progress More

by DavidImbler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Aug 10, 2022 -

Swickard Toyota responded

We are so happy to hear this. We strive for customer excellence and see that we have reached it with you. Thank you so much for your business and we look forward to seeing you again.

July 03, 2022

Not really happy what’s the point to make an appointment and have you waiting for 3 hours make no sense More

by aguillon1.manuel
Recommend Dealer
Yes
Employees Worked With
Paul Chung
July 01, 2022

The best part of experience was my service advisor, Andrew Turner. He went out of his way to resolve all issues. More

by nem8833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
Jul 01, 2022 -

nem8833 responded

The best part of experience was my service advisor, Andrew Turner. He went out of his way to resolve all of the issues I encountered due to information related to the Swickard website. I will remember Andrew's kindness and support as the highlight of my service experience. Regards, Nancy

July 01, 2022

Everyone we worked with was professional, friendly and very helpful. I would definitely recommend Swickard Toyota! More

by Denisegarcia2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caspian Catha
July 01, 2022

Poor customer service had to wait 2. 5 hours for an oil change with no update lady before me waited 3 hours More

by Sunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
King
June 30, 2022

They have always been enormously professional patient and fair with us. I go out of my way to take our vehicles to this dealership for all our car maintenance. More

by Brian B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
June 29, 2022

We appreciated Khing Ly did a great job explaining some upcoming things that need to be done with our vehicle in the next few months. More

by thesanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing Ly
June 29, 2022

The agents that met me were very thorough and NOT overbearing. They were kind and friendly. The car was ready in a fair amount of time When I checked out, the bill was explained and reviewed for m More

by loyal.emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
June 29, 2022

They were very professional and took care of my car quickly. I would come back here if I ever needed to again. More

by roswellianalien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The guys at the service department.
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